GC Jobs

Capital Information Officer and Tour Guide


We regret to inform you that this job opportunity has been cancelled.

The new advertisement will be posted later this month, so keep a look out on jobs.gc.ca.

Reference number: PCH15J-007018-000972

Number of Jobs Being Offered: The organization will hire up to 25 students full-time for the 2016 tourism season (May to Labour Day). The recruitment period to fill summer positions is from December 1, 2015 to February 1, 2016. There are also part-time opportunities during the school year.

Organization: Canadian Heritage

Job Description: Capital Information Officers and Tour Guides are often the first point of contact for visitors to Canada's Capital. Our program surpasses the delivery of conventional tourist information services by providing high quality customer service, information and interpretation in a way that communicates to visitors the importance of the Capital as a reflection of our country.

You will be providing information to visitors about activities, services, monuments, attractions and events in Canada's Capital Region. As Capital Information Officers and Tour Guides, you will also deliver outdoor interpretive programs such as guided tours, activities for school groups and informal presentations in both official languages.

The successful delivery of our visitor services and interpretation programs requires flexible, dynamic and outgoing individuals, who appreciate working outdoors, with the public and who share high standards for quality service.

Work location:

Capital Information Officers and Tour Guides work either on Parliament Hill, or in downtown Ottawa and Gatineau, including at the National War Memorial, and at the Capital Information Kiosk.

Hourly rates of pay: The hourly rate is $16.72, in accordance with the rates of pay established for student employment in the federal public service (http://www.tbs-sct.gc.ca/lrco-rtor/collective/lru-mnc/student-etudiants-eng.asp).

Duration of employment: Students are hired full-time for the summer season. Students must be available for the duration of the summer tourism season (May to Labour Day). There may be an opportunity to continue working part-time during the fall and winter.

Academic Level: Students must have completed at least one year of university education.


Various fields


The following skills will be applied / assessed at a later date:

General abilities and skills

Sub GroupSkills
General abilities

Ability to work with the public
Public speaking ability

Language Requirement:

Bilingual - imperative

Capital Information Officers and Tour Guides must be fully bilingual and demonstrate that they possess advanced oral communication skills in both English and French. This requirement will be assessed in the interview.

Information to be provided:
You must provide the following information when submitting your application:

Additional Information and Conditions of Employment:

Web sites:

For more information, please visit: Capital Visitor Services

Important messages

Successful completion of both an FSWEP work assignment and your educational program may lead to temporary or permanent federal public service positions for which you meet the merit criteria and conditions of employment.

We thank all those who apply. Only those selected for further consideration will be contacted.

Questions regarding travel and relocation.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

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