GC Jobs

Program Advisor - Editing positions

Reference number: CSD21J-014885-000928
Selection process number: 2021-CSD-EA-NHQ-0051552
Employment and Social Development Canada - Citizen Service Branch
Ottawa (Ontario)
$65,547 to $70,622

Closing date: 22 December 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

๐Ÿšฉ The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

๐Ÿ“Œ The federal public service is transitioning to a common hybrid work model that supports sharing in-person experiences that are essential to cohesive, collaborative and high-performing organization while continuing to provide flexibility to support offsite work. At an individual level, this is captured in annually reviewed work arrangements with the on-going objective to balance operational requirements with employee individual circumstances and work preference.

In the context of Employment and Social Development Canadaโ€™s mandate, most positions are identified as either onsite or hybrid (combination of onsite and offsite work). At ESDC, employees who fall within the hybrid work category report onsite a minimum of two days per week (40% of their regular work schedule), as determined by operational requirements. Prior to appointment, the hiring manager will discuss with the successful candidate(s) the options and/or specifics as it pertains to the work arrangement.
๐Ÿ“ฃ Do you have strong written communication skills in English and French? Are you interested in editing content that supports the delivery of Government of Canada services to the public? If you answered โ€œyesโ€ to both questions, this opportunity might be for you. Service Canada provides the Canadian public with a single point of access to a wide range of Government of Canada services and benefits. We are working with our partners to make these services and benefits even more accessible.

Program Advisors provide editing, translation and other linguistic services to the Integrated Content Management (ICM) unit. They work closely with content management specialists to ensure that all written material produced by the ICM unit is of appropriate linguistic quality, clear and equivalent in both official languages. This position is ideal for someone who wants experience in editing and linguistic services; it provides an opportunity to learn about Government of Canada writing and editing practices and standards.

Intent of the process

Please note that this is an inventory and this process will be used to staff vacant and future positions within Employment and Social Development Canada (ESDC).

Positions to be filled: Number to be determined

Information you must provide

Your rรฉsumรฉ.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


A degree from a recognized post-secondary institution or an acceptable combination* of education, training and/or experience

* An acceptable combination could be a few years of post-secondary education and editing experience.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CPC/CPC)

Information on language requirements


1. Ability to respond to conflicting demands under strict deadlines
2. Ability to write and edit effectively in English and in French
3. Ability to edit texts according to the principles of plain language
4. Ability to translate texts from one official language to another, ensuring equivalence between the two languages


1. Working Effectively with Others
2. Dependability

The following may be applied / assessed at a later date (may be needed for the job)


1. Experience in writing, updating or editing content (e.g. procedures, training material) in support of service delivery.

2. Experience in working in a government contact centre environment*

3. Experience in working in a client service environment

* A government contact centre environment is a government office that receives or transmits a large volume of requests (in person, by telephone and/or by email) and is comprised of front-line staff as well as enabling services (such as content management services, editing and linguistic services, and administrative services).


At Employment and Social Development Canada, diversity is our strength. If you are a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.


โ€ข Willingness to work overtime on short notice.
โ€ข Willingness and ability to work full time.
โ€ข Willingness and ability to adjust daily work schedule.

Conditions of employment

Reliability and Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will accept applications online only. To submit an application online, please click on the button "Apply online" below.

Persons with disabilities preventing them from applying online are asked to contact the toll-free number 1-800-645-5605.

A variety of assessment tools may be used in the assessment of candidates, such as: online written test / situational exercise, performance appraisals, informal interview, reference checks, and/or assessment board membersโ€™ personal/direct knowledge of candidatesโ€™ qualifications. Some assessment tools may be administered electronically, others, in-person.

You must provide proof of your education credentials.

Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the official language of their choice.

Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

We ask for your collaboration to ensure an efficient process but we will also try to provide some flexibility. We will not consider requests for rescheduling beyond the reasons we will outline to candidates. Candidates who do not respond to inquiries from the assessment committee by the required deadlines or fail to attend/complete the assessment without good reason may be eliminated from further consideration.

PLEASE NOTE: We will be contacting candidates via email including invitations for evaluations. Candidates are responsible for providing a valid email address that accepts email from unknown users (some email systems block these types of email). It is your responsibility to check both your jobs.gc.ca account and email account regularly to ensure that you do not miss any opportunities. Make sure to also check your junk mail folder. It is entirely your responsibility to inform us of any changes to your contact information.


Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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