GC Jobs

Intercept Monitor Analyst

Reference number: RCM23J-036494-000133
Selection process number: 23-RCM-EA-P-E-KEL-CTIS-SI-120626
Royal Canadian Mounted Police - Specialized Investigative and Operational PoliceServices (SIOPS), Cyber & Technical Investigation Services – Special “I”
Kelowna (British Columbia)
PO-IMA-02 - CM equivalent: LES-IM-02
$63,132 to $76,818

For further information on the organization, please visit Royal Canadian Mounted Police

Closing date: 27 September 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line area sked to contact the individual noted at the bottom of this advertisement.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where(occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications and operational requirements may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact the Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

It is important to note that the work is conducted in a confined/restricted workspace while wearing a headset and having constant exposure to multiple computer screens, noises, and audio for extended periods of time. Furthermore, the work itself may include exposure to violent and/or traumatic events, abusive language, and disturbing graphic material when conducting intercept monitoring activities.

Intent of the process

The immediate need is to staff two full-time permanent position in Kelowna, BC.

A pool of qualified candidates may be established and may be used to staff similar permanent and/or temporary positions at full, part-time or shift-work hours.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. If no deployment is made, other applicants will be considered in the advertised appointment process.

Once established, the qualified pool will be valid for a period of one year and may be extended.

It may be used to staff future vacancies (including similar or lower-level positions, on a casual, specified period or indeterminate basis, and at either full, part time or as-and-when-required hours) located in Kelowna, BC. The pool is intended to be inclusive of Public Service (PS) employees and Civilian Members (CM).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary School Diploma or employer-approved alternative*

*Employer-approved alternatives to a secondary school diploma are defined as a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience**.

**acceptable combination of education, training and/or experience must consist of at least 2 of the following:
Education: successful completion of two years of secondary school and/or Training: successful completion of acceptable level of training courses and/or Experience: a minimum of 2 years work experience

Degree equivalency

• Experience in a work environment using a computer with a software suite, i.e. MS Office, including but not limited to word processing and spreadsheet software.
• Experience in analyzing information, data or reports.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Conscientiousness and Reliability
• Flexibility
• Problem solve
• Teamwork
• Self-control and composure

• Comprehend English and/or French
• Ability to type/keyboard at 40 net w.p.m. with less than 5% error rate
• Ability to transcribe audio while exercising proper use of spelling, grammar and punctuation

The following may be applied / assessed at a later date (may be needed for the job)


• Experience applying the Criminal Code, such as Part VI pertaining to the interception of telecommunications
• Experience working in the RCMP
• Experience working as an Intercept Monitor Analyst using the Central Communication Intercept System (CenCIS)
• Experience working in a policing environment on a project where the safety of a person or a matter of national security has been identified

• Ability to transcribe or summarize audio or text into English, French, Punjabi or other languages

Conditions of employment

• Enhanced reliability status with top secret security clearance
• Ability and willingness to work shift work (24 hours a day, 7 days a week and 365 days a year)
• Ability and Willingness to travel across Canada
• Ability and Willingness to work overtime
• Ability and Willingness to testify in a court of law
• Meet and maintain the medical profile standards established for the position

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board.

Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Sgt. Josh Richdale
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