Behavioural Insights Manager
Selection process number: 23-DUS-NCR-EA-595341
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The field of behavioural insights is taking an increasingly prominent role in competition policy. As the Behavioural Insights Manager, you will have the exciting opportunity to provide leadership and guidance shaping the Competition Bureau’s (“Bureau”) new, centralized behavioural insights unit. The unit is located within the Intelligence, Behavioural Insights, and Remedies Directorate of the Digital Enforcement and Intelligence Branch.
As the Behavioural Insights Manager, you will have the opportunity to:
- Develop and lead the delivery of a portfolio of applied behavioural science projects at the intersection of behavioural insights and competition law enforcement and advocacy.
- Work on diverse topics related to the digital economy (e.g. online choice architecture, sludge, dark patterns).
- Design and run experiments (e.g. randomized control trials, field work) related to enforcement cases, advocacy initiatives, and approaches to compliance.
- Provide expert advice to Bureau teams about behavioural science concepts.
- Proactively identify emerging competition risks related to consumer behaviour.
- Manage relationships with partners and stakeholders across the Bureau and in other departments / outside of government.
- Develop the unit and enhance its capacity.
- Lead a team including two other behavioural insights analysts.
At ISED we foster a healthy, modern, diverse and inclusive workplace. Our efforts to create and maintain an outstanding workplace have been recognized. ISED is proud to be named one of Canada's Top 100 Employers 2023, National Capital Region’s Top Employer 2023, and Canada’s Best Diversity Employers 2023.
As a Best Diversity Employer, ISED values and recognizes employees for their unique qualities, ideas, voices, and perspectives. We are committed to supporting the success and continued development of all employees regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socioeconomic background or lived experience. By embracing diversity and inclusion, our department ensures broader discussions, better decisions, and a more positive workplace.
ISED is transitioning to a hybrid work environment to leverage the best of both in-person and virtual work to deliver results. To foster a dynamic environment for purposeful in-person connections, most employees will be working part time at their designated ISED worksite on a weekly basis, and the remainder of the time from their telework location.
The Competition Bureau has offices located in:
• Gatineau, Quebec (at 50 Victoria St.);
• Montreal, Quebec (at 1155 Metcalfe St.);
• Toronto, Ontario (at 151 Yonge St.); and
• Vancouver, British Columbia (at 300 Georgia St. W).
This job has been identified as ‘hybrid’. Generally, employees in a hybrid job can anticipate working from their designated ISED location from two to three days per week.
ISED is committed to fostering an inclusive and accessible environment with the right tools, mindsets, behaviours and practices to work effectively together in hybrid.
Intent of the process
The intent of this selection process is to staff one position on an indeterminate basis. A pool of qualified candidates may be established to staff similar positions with various language requirements and various tenures (indeterminate, term, deployment, acting, secondment or assignment) within Innovation, Science and Economic Development Canada.
Positions to be filled: 1
Information you must provide
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
- Graduation with a degree from a recognized post-secondary institution with acceptable specialization in Economics, Sociology or Statistics. Candidates must always have a degree. The courses for the specialization must be acceptable and may have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization. The specialization may also be obtained through an acceptable combination of education, training and/or experience.
We recognize that applicants will come from a range of backgrounds. We encourage applicants to approach this question by emphasizing the economic, sociological, and statistical components of their work as well as any courses in these three fields that were part of their educational background.
- Significant* experience working in the delivery of applied behavioural insights projects.
- Experience leading behavioural insights projects (for example, leading other team members, identifying project outcomes, developing a project plan, planning and coordinating activities, monitoring progress against established timelines, evaluating results).
* Significant is defined as the depth and breadth of experience normally acquired with having performed a broad range of various, complex related activities acquired over a period of at least four (4) years.
* Written communication will also be assessed as part of the screening process (including the application).
The following will be applied / assessed at a later date (essential for the job)
Bilingual - Imperative (CBC/CBC)
- Knowledge of core concepts of behavioural science, such as how behavioural biases can impact human behaviour.
- Knowledge regarding the design and execution of randomized controlled trials.
- Knowledge of statistical analysis (e.g. randomization, representativeness, statistical inference, interpretation of results).
- Achieving Results – Organizing and carrying-out work to accomplish established objectives in the most effective, efficient and timely manner.
- Effective Interactive Communication – Expressing and transmitting information orally with consistency and clarity, using active listening techniques in order to effectively understand provided feedback, summarizing information according to the audience in order to promote engagement and increase understanding.
- Leadership – Motivates and engages members of a group, on a formal or informal basis, e.g. project, committee; provides guidance, support, and direction; builds on diverse ideas and perspectives, and creates consensus in promoting the organization’s vision; while being responsible and accountable for the group’s achievement of organizational goals and objectives.
- Relationship Management and Collaboration – Building and maintaining effective, trusting and mutually-beneficial relationships through collaboration, networking, and managing conflict, i.e. respecting the needs and contributions of others, and negotiating win-win solutions to achieve common objectives.
- Research – Ability to acquire greater understanding of a subject under study through the application of research methodologies such as those used in the applied and social sciences (e.g. economics, sociology, psychology, public policy) or the fields of law, statistics, or business.
- Strategic Thinking – Brings awareness of the organization’s business framework, considerations and perspectives to ensure completeness and integration in the assessment of business situations / issues; ensures thorough analysis generates new ideas, challenges the status quo, and supports innovative solutions / recommendations that provide reasonable and creative alternatives; while addressing need for strategic risk considerations.
- Written Communication – Ability to produce clear, concise, logical and grammatically correct written material to effectively exchange information and ideas with others.
The following may be applied / assessed at a later date (may be needed for the job)
- Graduation with a graduate degree (Master’s and/or PhD) from a recognized post-secondary institution in a field of study applicable to behavioural insights.
- Experience working with a mandate related to economic analysis, consumer protection, competition, and/or law enforcement fields.
ISED is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Indigenous person (First Nations, Metis, and/or Inuit), a person with a disability, a racialized person, or a woman.
Appointments of members of these EE groups ensure that our workforce is inclusive and representative of the Canadian public we serve.
- Willingness and ability to work overtime.
- Willingness and ability to travel.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
- A written exam will be administered.
- Interviews will be conducted.
- Reference checks will be conducted.
- Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the Asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the Asset qualifications could be used at any stage of the staffing process.
- Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.
- Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/
- Persons are entitled to participate in the appointment process in the official language of their choice.
- Indeterminate employees at the same group and level or equivalent may be considered first for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.
- An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.
- COMMUNICATIONS: Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
- Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.
- Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score will be used and a top-down approach may be used at any step if there are a sufficient number of candidates to meet immediate and anticipated staffing needs.
- Selection decisions may be based on the level, breadth or degree of qualifications achieved in one or more qualifications; for example, preference may be given to the candidate that has scored highest on a specific qualification or combination of qualifications. A cut-off score screening approach may be undertaken. Applicants who meet the essential experience criteria may be ranked according to the depth and breadth of experience they possess. Only the top ranking applicants may be invited to the next phase of assessment. Asset criteria and/or organizational needs may also be applied at the screening stage.
- If you have questions, need accommodations, or are not able to apply online, please use the Contact information below! We will be glad to help. If you prefer to speak on the phone, please include that request in your email, along with your contact information.
Thank you / Merci / Ekosani / Miigwech / Meegwetch / Mahseecho / Mutna / Wopida / Hei Hei / Marci Cho / ᖁᐊᓇᖅᑯᑎᑦ / Quanaqqutit / ᓇᑯᕐᒦᒃ (Nakurmik) / Nakummek / Qujannamiik / Qujanaq / Kukwstsétsemc / Woliwon / Woliwun / Wela’lin.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
We thank all those who apply. Only those selected for further consideration will be contacted.
|Mireille Bourgoin, Human Resources Advisor
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