GC Jobs

Exciting IM/IT Executive Leadership and Innovation Opportunities

Reference number: CSD22J-033701-000010
Selection process number: 2022-CSD-EA-NHQ-0217016
Employment and Social Development Canada - Innovation, Information and Technology Branch
Calgary (Alberta), Edmonton (Alberta), Vancouver (British Columbia), Winnipeg (Manitoba), Bathurst (New Brunswick), Fredericton (New Brunswick), Miramichi (New Brunswick), Moncton (New Brunswick), Saint John (New Brunswick), St. John's (Newfoundland and Labrador), Dartmouth (Nova Scotia), Belleville (Ontario), Chatham (Ontario), Cornwall (Ontario), London (Ontario), Mississauga (Ontario), Ottawa (Ontario), Toronto (Ontario), Vaughan (Ontario), Windsor (Ontario), Charlottetown (Prince Edward Island), Boucherville (Québec), Gatineau (Québec), Jonquière (Québec), Laval (Québec), Montréal Island (Québec), Québec (Québec), Shawinigan (Québec), Regina (Saskatchewan)
$136,270 to $160,299

Closing date: 6 January 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.


Here is how to apply. Once you click the “apply online” button, a series of questions will ask you about your education and experience qualifications. You are encouraged to click this button and review the questions before you begin to prepare your application.

In order to be considered, your responses to the screening questions must clearly explain how you meet the essential education, experience requirements and any applicable assets, otherwise you will not be screened into the next phase of the process. Candidates will not be contacted to seek missing or incomplete information. Provide specific and concrete examples of your work history as it relates to each essential experience requirement and any applicable assets. Really focus on what you did! Your résumé will be used to validate your examples.

Please do not submit a cover letter. Screening will be based on responses to the screening questions, so read them carefully and provide complete answers that demonstrate the depth and breadth of your experience.

The content of your application will be used to assess your written communication skills should you advance in our selection process. Written communication skills will assess how clear, concise and focused your written documents are and if you conveyed the requested information in an organized manner that can be understood by technical and non-technical readers.

Work environment

Our jobs will place you at the leading edge of information management (IM) and information technology (IT) in the federal government of Canada. These jobs will allow you to have meaningful and significant impact on the lives of Canadians.

As one of the largest IT organizations in government, we offer significant opportunity for professional growth and advancement.

The work we do involves creating, maintaining and innovating major systems and applications that enable the delivery of assistance programs to Canadians. It’s all about keeping our programs running while at the same time striving to innovate, streamline and keep secure information and interactions with Canadians.

The outcomes of our work affect individuals like you, families, seniors, persons with disabilities, in fact the full spectrum of our country’s population.

These job opportunities will be a great fit if you are:
• Interested in fast paced, innovative work focused on continuous improvement and creativity
• Adaptable and flexible - able to shift gears quickly, refocus work and address the emerging or urgent needs of Canadians
• A confident leader, able to motivate and support staff who are driven by excellence

As we continue to modernize and transform our ways of working in order to deliver high-quality services for Canadians, we need employees who possess the competencies, the commitment, and the character necessary to be effective leaders. Although competencies and commitment are important, character plays a critical role in leadership behavior.

The Department has formally transitioned from an employer-directed remote work posture to a flexible (hybrid) work model.

Executives are generally expected to be onsite at least 2-3 days a week or 40-60% of their regular schedule.

Providing onsite leadership, building teams, and supporting employees to grow and develop are all examples of why executives need to be onsite. These roles are complementary to specific activities such as collaboration, strategic planning, rapid problem-solving, serving clients, supporting ministers and celebrating successes all of which benefit from in-person interaction.

Intent of the process

As a large and dynamic organization, current and future opportunities will primarily focus on the management of IT applications, IT Operations, and IT Technical Debt at the Executive Director level.

A pool of partially or fully qualified candidates may be established from this selection process and may be used to staff positions with similar requirements within Employment and Social Development Canada. The results may also be used for other jobs that may become available at ESDC and across the federal public service. These could be permanent positions or jobs for a specific time period. If you have the skills we need, we will keep you informed of the opportunities.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED: Graduation with a degree from a recognized post-secondary institution in computer science, information technology, information management or another specialty relevant to the position OR an acceptable combination of education, training and/or experience*.

* To satisfy the acceptable education and training component, candidates must have successfully completed two (2) years of a single or cumulative post-secondary educational program(s) in computer science, information technology (IT), information management (IM) or another specialty relevant to the position.

Degree equivalency

EX1: Recent (1) experience (2) at a director level (3) in leading at least two IM/IT domains (disciplines) (4).

EX2: Experience (2) in providing strategic advice to senior management on complex (5) IT issues.

EX3: Experience (2) in establishing and maintaining strategic partnerships and building consensus with multiple internal and external stakeholders.

EX4: Recent (1) experience (2) in managing human and financial resources (6).

(1) Recent is defined as experience acquired approximately within the last five years

(2) Experience is understood to mean the depth and breadth of experience normally associated with having performed a broad range of activities related to this task, which are normally acquired over a period of two consecutive years.

(3) Director or Executive at the equivalent level. In the public service, IM/IT directors would typically be at the EX-01 or IT-05 classifications; however, other classifications may be used by individual departments. In the private sector, the typical title for an equivalent role would also be director, but other titles may be used by companies. To qualify, the candidate must clearly demonstrate that the nature of the work was IM/IT, as defined by the list of the IM/IT domains (disciplines) in scope of this process (4); and, clearly demonstrate that the candidate leads multiple IM/IT teams in the delivery of their respective IM/IT domains at the director level.

(4) The list of the IM/IT domains (disciplines) in scope of this process is presented below:
- IM/IT Strategic Planning
- IM/IT Enterprise, Application and Technology Architecture
- Application Development, Deployment, and Management
- Programme, Portfolio, and/or Project Management
- Software Engineering
- Information Management
- IT and Cyber Security Management and Operations
- Distributed Computing Management and Delivery
- IM/IT Service Management
- IM/IT Infrastructure Operations
- Management of Aging IT and Technical Debt
- Business Continuity and IM/IT Disaster Recovery Planning

(5) Complex is understood by at least two of the following characteristics: multidimensional, sensitive and confidential, affecting many partners or stakeholders, precedent setting or having a major impact on the public service/private sector, or having potential for significant media coverage.

(6) Candidates must clearly include the approximate size of the teams that they supervised, demonstrate that they have managed and supervised employees, established work plans, and performance objectives and assessed performance. Must also show evidence of managing and being accountable for a budget, the size of the budget, including being responsible for financial planning, forecasting and reporting.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AED: Graduation with a Master’s level university degree from a recognized post-secondary institution in computer science, information technology, information management or another specialty relevant to the position.

Degree equivalency

Experience in the following areas may be an asset for some positions:

AEX1: Experience in leading the design, development or implementation of policies, services, standards or frameworks (such as governance, planning, digital)

AEX2: Implementation of business-driven IT-enabled transformation initiatives following organizational program and/or project management frameworks

AEX3: Experience in IM/IT strategic planning for the delivery of organizational IM/IT services

AEX4: Experience in the management of physical and digital information management

AEX5: Experience in cloud-based application deployment and technologies, including DEVOPs and agile methodologies.

AEX6: Experience in the implementation of multi-organizations IM/IT solutions requiring integration between solutions

AEX7: Experience in the management of aging IT and technical debt activities

AEX8: Experience in the planning and delivery of accessibility compliance activities

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KEY LEADERSHIP COMPETENCIES (please refer to https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile.html)
KLC1: Create Vision and Strategy
KLC2: Mobilize People
KLC3: Uphold Integrity and Respect
KLC4: Collaborate with Partners and Stakeholders
KLC5: Promote Innovation and Guide Change
KLC6: Achieve Results

A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Employment and Social Development Canada is committed to achieving employment equity. In order to ensure representation, selection may be based on qualified candidates self-identifying as belonging to one or more of the following Employment Equity Designated Groups: Women, Indigenous, Persons with Disabilities and members of Visible Minority Groups

Conditions of employment

Secret security clearance - Note that this condition needs to be met at the time of the appointment

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

As noted above, Employment and Social Development Canada has both pressing and emerging needs to fill EX-02 positions. Depending on the number of applicants, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores may be used for the purpose of managing and prioritizing applications/candidates, conducting interviews, and establishing the resulting pool.

A multi-tier model may be used for screening or any other steps in the process. Priority could be given to candidates that specialize in the following IM/IT disciplines (domains):

- Application Development, Deployment, and Management
- Distributed Computing Management and Delivery
- IM/IT Service Management
- IM/IT Infrastructure Operations
- Management of Aging IT and Technical Debt
- Business Continuity and IM/IT Disaster Recovery Planning

Should you pass the screening phase, you may be invited to complete a written assessment and/or participate in an interview.

Reference checks will be sought. Applicants are required to be ready to provide the names, titles, and contact information of referees (current supervisor, previous supervisor, colleague, and subordinate). Please note that reference checks could take place at any time during the selection process. The Assessment Committee also reserves the right to contact references other than the ones submitted by the applicants (only within the Public Service), in order to finalize the assessment.

All of the information collected during the selection process (including key leadership competencies, behavior and communication), from the time of application until the end of the process, will be used to assess the applicants.

Recent and past performance evaluations as well as talent management information may be used as part of the assessment.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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