GC Jobs

Visitor Services Attendant - Inventory

Reference number: CAP23J-016850-000085
Selection process number: 2023-CAP-JAS-EA-VAR-062
Parks Canada - Miette Hot Springs
Jasper National Park of Canada (Alberta)
GS-MPS-04 - Visitor Services Attendant
Anticipatory, April to September 2024 - Possibility of extension
$26.86 to $29.20 per hour

Experience Canada by joining the Parks Canada Agency! Parks Canada Web site

Closing date: 31 July 2024 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We will only accept on-line applications received via the jobs.gc.ca site.

All job applications must therefore be submitted through the Public Service Resourcing System.

To submit an application on-line, please select the button "Apply Online" below.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.


As part of our fun and dynamic team, you will actively greet guests and assist in the day-to-day cleaning and minor maintenance of the facilities. Ultimately our goal is to provide a safe aquatic environment and a Quality Visitor Experience for guests of the Park. Miette Hot Springs is a fast paced, challenging and engaging work environment.

Work environment

Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Are you looking for a summer work opportunity where you can disconnect from your phone and reconnect with nature? How about the thought of living in one of Jasper’s most serene landscapes where your backyard is a natural hot spring and one of Jasper’s best hikes is out your front door step? If this sounds like a good fit for you, then come join the Miette Hot Springs team! A one-hour drive from the townsite of Jasper, the Miette Hot Springs is a wonderful opportunity to enjoy a remote work experience with quaint accommodations on site. For those wishing to “connect”, there is limited internet service available, but no cell service. If this sparks your adventurous spirit, we would love to hear from you!

Intent of the process

This process will be used to staff positions at Miette Hot Springs in Jasper National Park for a variety of season lengths and tenures (temporary/indeterminate, full-time/part-time/casual). Interviews will be done on an on-going basis.

A list of qualified candidates will be established, and may be used to fill similar positions of various tenures (temporary/indeterminate, full-time/part-time/casual) in other work locations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or Public Service Commission approved alternative.

Degree equivalency

• Current Standard (Intermediate) First Aid.

• Experience with point-of-sale equipment operation, cash handling and balancing daily sales;
• Experience providing information and service to the public;
• Experience working in a team environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Positions being staffed are English essential or Bilingual imperative (--B/--B)

Information on language requirements

• Ability to provide a quality visitor experience;
• Ability to follow established practices and procedures as well as to adapt them to changing circumstances and conditions.

• Personally connects with others (team work);
• Exercises sound judgment;
• Takes initiative;
• Demonstrates integrity.

The following may be applied / assessed at a later date (may be needed for the job)

• Possession of a valid driver’s license.

• Previous experience working in a swimming pool and/or recreation facility;
• Previous experience in janitorial cleaning.

• Knowledge of Health and Safety practices;
• Knowledge of Canadian Rockies Hot Springs facilities and surrounding areas.

• Perform a variety of work tasks including; cleaning, snow removal, cash handling, pool and ground maintenance;
• Assist Lifeguards perform major first aid and water rescues under reasonable physical stresses.

Conditions of employment

- You are required to obtain and maintain a Reliability security clearance level throughout this employment at Parks Canada Agency
- You must be willing to work overtime
- You will be required to work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled by your delegated manager
- You may be required to wear a uniform while performing your duties
- You must be willing to work and travel in a variety of terrains and weather conditions in the performance of the duties

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

Travel cost for individuals who are not Federal Public Servants will not be covered.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Cameron Mitchell - Supervisor, Miette Hot Springs
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