GC Jobs

Social Media Strategist

Reference number: FNA22J-023110-000030
Selection process number: 2022-FNA-PAB-EA-005
Financial Consumer Agency of Canada - Public Affairs Branch
Ottawa (Ontario)
IS-05, IS-06, RE-04, RE-05
$91,500 to $116,200

For further information on the organization, please visit Financial Consumer Agency of Canada

Closing date: 15 July 2022 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

**Please note that the first round of applications will be reviewed from the inventory on May 2, 2022.


Are you a social media guru with a passion for helping Canadians?

Can you make complicated content interesting and easy-to-understand?

Do you have creative ideas for engaging with Canadians on sensitive topics, like money?

FCAC is seeking a #SocialMediaRockstar with a vision for taking our social media accounts to the next level!

As Social Media Strategist, you will be part of a creative and multi-talented team where you can use your expertise to build our social media presence and influence.

Apply for the position of Social Media Strategist at the Financial Consumer Agency of Canada.

FCAC is a small independent federal agency that offers a stimulating work environment. From regulating the banks to educating consumers on managing their finances and researching the latest in consumer behaviour, FCAC is an organization with a growing profile where everyone contributes to achieving results.

Work environment

Subject to the Public Service Employment Act (PSEA), we offer the same pension and benefits plans as the core public administration. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We have our own unique classification system (RE and REX) with relevant equivalences. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. The designated workplace for this position is located in downtown Ottawa, Ontario. However, requests to telework from other parts of Canada may be considered. For information on our telework requirements and conditions, please contact us.

Intent of the process

We are seeking to staff one (1) indeterminate (permanent) position.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


Graduation with a degree from a recognized university in public relations, communications, marketing, journalism or a field relevant to the position OR an acceptable combination of education, training and experience.

Degree equivalency


EX1: Recent and significant experience* writing, editing and/or producing a variety of communications products such as social media, blog articles, video scripts, infographics, storyboards;
EX2: Recent and significant* experience developing, implementing and evaluating national social media strategies and campaigns to engage key target audiences;
EX3: Recent and significant* experience coordinating national social media campaigns with partners and/or stakeholders;
EX4: Recent and significant* experience providing analysis, advice and recommendations to clients, stakeholders and senior management** on social media and digital communications activities;
EX5: Experience overseeing the work of team members; and
EX6: Experience responding to public social media queries, monitoring, and reporting using analytics.


Recent and significant* experience is defined as the breadth and depth of experience normally associated with full-time performance of duties for a period of two years or more within the last four years.

**Senior management is defined as a Director-level or higher.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience working in or with the financial services industry.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements


K1. Knowledge of the platforms, latest trends and best practices in social media;
K2. Knowledge of the Communications Policy of the Government of Canada.


Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results


A1: Ability to communicate effectively in writing;
A2: Ability to communicate effectively orally;
A3: Ability to develop engaging content using effective social media writing styles;
A4: Ability to think creatively and use new and innovative tools for reaching target audiences through social media activities and campaigns; and
A5: Ability to work under pressure and meet tight deadlines while managing conflicting priorities.

The following may be applied / assessed at a later date (may be needed for the job)


Willingness to work overtime on short notice, including weekends.

Conditions of employment

Reliability Status security clearance

All employees of the Financial Consumer Agency of Canada (FCAC) are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service and asked separate agencies to implement policies mirroring the requirements announced for the rest of the public service.

As per the new FCAC Policy on COVID-19 Vaccination, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Unless an accommodation has been granted, applications must be submitted through the jobs.gc.ca site. There are some benefits associated with applying on-line: Applicants can create a profile and retrieve stored application(s) (personal information and résumé) previously submitted and modify them, if necessary, before submitting the application.

Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Various assessment tools may be used in this selection process such as: written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position.

Candidates may be required to meet some or all the asset qualifications, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please clearly indicate this by including your substantive group and level in your CV if you are already a public servant.

Acknowledgment of receipt of applications will not be sent.

Please add FCAC.Staffing-Dotation.ACFC@fcac-acfc.gc.ca to your safe list or as needed to ensure this email will be received in your inbox versus junk/bulk/spam mail.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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