GC Jobs

Visitor Services Attendant - Inventory

Reference number: CAP23J-030583-000050
Selection process number: 2023-CAP-PANP-EA-INV-029
Parks Canada - Northern Prairies Field Unit
Prince Albert National Park of Canada (Saskatchewan), Waskesiu Lake (Saskatchewan)
GS-MPS-04
Term/and or Seasonal Indeterminate – Various Lengths of seasons
$26.86 to $29.20 per hour

For further information on the organization, please visit Parks Canada

Need help with your application? For tips to navigate the application process step by step, click here

Closing date: 8 May 2024 - 23:59, Pacific Time

Who can apply: Open to persons residing within 1500 km of the City of Saskatoon, Saskatchewan who are entitled to work in Canada.

Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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★★ PLEASE NOTE: ★★
The first pull of applications for this inventory competition will be pulled on January 5, 2024.

Subsequent applications will be pulled if and when required. Management can decide to access applications at any point so please ensure you submit your application as soon as possible!
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What to expect after you apply?
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- Your application will be placed in the inventory;
- When there are job openings, managers could use the inventory to fill their positions;
- If your application is selected for further consideration, you’ll be notified by email or phone.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

Duties

Have you ever wanted to work at the lake for the summer? Do you have a passion for the outdoors? Do you enjoy working with the public? Are you someone that likes to work in a fast paced, team oriented, problem solving environment? If so, then this might be the job for you!

We are looking to hire outgoing, responsible, team focused Visitor Services Attendants to work at the Park Entry Gates, Campgrounds kiosks, the Visitor Information Centre and the Nature Centre in Waskesiu Lake, Prince Albert National Park.

Working as part of the Visitor Services Attendant team, you will be responsible to welcome visitors into the park and provide visitor services and revenue collection at the various locations. This includes providing comprehensive information to the visiting public on a wide variety of topics including but not limited to: entry fees and permits, camping, trails, outdoor recreation, points of interest, safety, backcountry travel and park regulations and policies.

Work environment

Prince Albert National Park is in Treaty 6 territory, in a region of Saskatchewan many don’t picture when they think of this province: the heart of the northern boreal forest. An hour’s drive north of the city of Prince Albert, or 2.5 hours from Saskatoon, it is a land of lakes surrounded by conifer and aspen trees. The town site of Waskesiu Lake is a small collection of residences and businesses on the shore of a sandy beach and a lake that stretches off into the horizon. Elk are a common sight in town. Coyotes and wolves can be heard howling at night. Many people come to camp for a few days or a few weeks at a time, in one of the front country campgrounds, or escaping into the backcountry on foot or in canoes to more remote campsites. Many visitors have been coming to the park for generations, drawn back year after year like migrating birds. Visitation is busiest in the summer months, with significant visitation in the spring and fall too.

Intent of the process

The intent is to hire for positions starting in May 2024.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• A secondary school diploma or an acceptable combination of education, training and experience or traditional knowledge relevant to position.

Degree equivalency

EXPERIENCE:
• Experience in interacting with the public in a reception and/or orientation capacity;
• Experience in anticipating and meeting needs, problem solving and finding solutions.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English essential
• Bilingual – Imperative (--B/--B)

Information on language requirements

COMPETENCIES:
• Demonstrating integrity & respect
• Working effectively with others
• Client focus

ABILITIES:
• Interactive Communication – Listening to others and communicating articulately, fostering open communication.
• Initiative – Dealing with situations and issues proactively and persistently, seizing opportunities and creating opportunities when there is sufficient time.
• Thinking things through - Make appropriate, logical and practical decisions. See beyond the obvious and superficial. Make well thought out decisions by weighing the pros and cons.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFCATIONS: The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process.

• Experience working in as part of a team;
• Experience in operating point of sales equipment and performing cash out duties;
• Experience resolving conflict;
• Experience providing information or providing services to the public;
• Experience using computer software (i.e Microsoft Office Suite, word processing, spreadsheets and email);
• Experience with outdoor recreational activities in a park setting (e.g. hiking, camping, paddling and back country);
• Knowledge of the visitor services, programs and operations of Prince Albert National Park;
• Knowledge of natural & cultural heritage specific to Prince Albert National Park;
• Valid standard First Aid/ CPR/AED.

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: Aboriginal persons, Visible Minorities, Women and Persons with Disabilities.

Information on employment equity

Conditions of employment

• Security Screening: Obtain and maintain Reliability Status Clearance throughout your employment with Parks Canada;
• Obtain and maintain valid class 5 driver’s license or equivalent;
• Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled by your supervisor
• Must be willing to perform duties in various locations;

OPERATIONAL REQUIREMENTS:
• Must be able to perform the duties required by the position including moderate physical effort and sitting/standing/walking for prolonged periods;
• Work alone with little to no supervision;
• Wear a Parks Canada uniform and abide by the uniform policy;
• Occasionally demonstrate tasks to others;
• Have reliable transportation to get to and from workplace.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Diversity and inclusion are at the core of our values. Diverse teams bring different perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.

Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

📢 TIPS FOR APPLICANTS:
• Please provide complete and thorough details of your experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some (essential or other) qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Each person is entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Jeff Wasylyk, Visitor Services Team Leader IV
jeffrey.wasylyk@pc.gc.ca
Date modified:
2024-04-15