GC Jobs

Manager, Information Management (RE-06), Enterprise Information Management

Reference number: SIF22J-023546-000087
Selection process number: 21-22-SIF-EA-7661
Office of the Superintendent of Financial Institutions Canada - Corporate Services Sector
Ottawa (Ontario)
IT-05, RE-06 - NOTE: This position is classified at the RE-06 group and level which is roughly equivalent to the IT-05 group and level.
$109,700 to $141,900

For further information on the organization, please visit Office of the Superintendent of Financial Institutions Canada

Closing date: 30 January 2022 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This position is located in Ottawa.

As a result of the global pandemic, OSFI employees are currently working from home. Should the current telework environment no longer apply, and contingent on the operating model adopted by OSFI, you may be required to report into and work onsite from the Ottawa Office. As our telework arrangements are evolving, we encourage you to apply.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.
• https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html

As per OSFI’s Policy on COVID-19 Vaccination, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment, then a human resources representative will contact you in order to complete an attestation.

Achieving a representative and diverse workforce has been identified as an organizational need for OSFI and may be applied at any time during this appointment process. If this criterion is used, only those who have indicated that they are members of the specified designated group(s) will be considered. As such, first consideration for an appointment may be given to candidates who self-declare as belonging to one of the four designated employment equity groups (Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women).

In order to self-declare, please ensure to check off the appropriate box within the online application under the Employment Equity section. We encourage you to consult theses links to learn more about employment equity and self-declaration:
• https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html
• https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-how-to-apply.html#EE


The Manager, Information Management, is responsible for the efficient, effective delivery of information management services to the organization. This includes operational support, training and awareness activities in relation to the Enterprise Information Management program. This position also supports the Director, Enterprise Information Management (EIM) in the development and maintenance of business focused IM strategic plans and implementation roadmaps, as well as in the annual business planning process, the development of supporting divisional goals and objectives, and enabling performance frameworks. Furthermore, this role also assists in the conceptualization and execution of EIM related operational/tactical projects required to achieve approved EIM strategic plans and objectives.

Work environment

The Office of the Superintendent of Financial Institutions (OSFI) is an independent agency of the Government of Canada, established in 1987 to contribute to the safety and soundness of the Canadian financial system. OSFI supervises and regulates federally registered banks and insurers, trust and loan companies, as well as private pension plans subject to federal oversight.

What OSFI offers
OSFI is a separate agency that offers a competitive salary and eligibility for performance pay annually. People are the foundation of our organization. You will become part of a diverse community that acknowledges that everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness.

Working at OSFI offers the following:

The work you do at OSFI matters. Your efforts contribute to the safety and soundness of the financial sector. A strong financial sector promotes competition, and benefits all Canadians.

Learning & Development
Our organization understands that ongoing learning and development is critical and necessary, and must evolve with developments in the Financial Sector. Learning and Development is a key component of our Human Capital Strategy.

Community & Culture
We strive to create a working environment that allows employees to work to their fullest potential. We strive to promote employee wellbeing, including a focus on balancing work and personal needs. Subject to operational requirements, we offer opportunities for flexible working arrangements.

As a Federal Government Agency, OSFI offers a number of competitive benefits to its employees, including a Defined Benefit Pension Plan, maternity and parental leave benefits, vacation (4 weeks), personal and family leave days.

Intent of the process

The immediate need is to staff one position with a language requirement of bilingual imperative BBB/BBB on an indeterminate basis.

This selection process may be used to establish a pool of qualified or partially qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, various tenures and/or security requirements.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

-Graduation with a degree from a recognized university in information technology, information management or an acceptable combination of education, training and experience.

Degree equivalency

-Experience in management of electronic/digital information, including transformation of business processes and information technology
-Experience in the management, planning, implementation and delivery of an electronic document and records management service or program
-Experience in leading the delivery of a software solution, in an agile environment, through the development lifecycle
-Experience in development of policies, procedures and training programs related to a system of record in support of an information management program
-Experience in assessing, planning and implementing business process improvement initiatives
-Experience in coaching, mentoring or developing staff
-Experience in project management or coordination
-Experience in providing monthly status/operational reports intended for senior management consumption

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

-Experience in process improvement initiatives related to the use of electronic documents and records management
-Experience in managing human resources
-Experience working as a team member on a project related to the deployment of an Electronic Document and Records Management System.
-Experience in the development and delivery of a comprehensive IM Awareness Training or Coaching program
-Experience leading a team on a large Enterprise-wide project

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

-Knowledge of Government of Canada legislative instruments related to information management, record keeping and privacy
-Knowledge of Information Management best practices i.e. end-user search & retrieval behaviours, metadata management, information architecture;
-Knowledge of principals and practices related to information and data management.

- Change Leadership
- Service Orientation
- Critical Thinking
- Building Business Relationships
- Excellent Written Communications Skills
- Excellent Oral Communication Skills

The following may be applied / assessed at a later date (may be needed for the job)

-ITIL certification
-MLIS certification

-Knowledge of SharePoint
-Knowledge of MS Office
-Knowledge of MS Project
-Knowledge of C#

-Developing Others

OSFI is committed to having a skilled and diverse workforce representative of the Canadian population. In order to meet our employment equity objectives, selection for this position may be made from among qualified candidates who self-declare as belonging to one of the following Employment Equity groups: Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women. OSFI is committed to diversity and inclusion and we strongly encourage candidates to self-declare if they belong to one of these designated employment equity groups.

-Ability and willingness to travel between Toronto and Ottawa on occasion/as required (should the telework environment no longer apply).
-Ability and willingness to work overtime on occasion/as required

Conditions of employment

Reliability Status security clearance

-In our current telework environment, the ability to work remotely from home within Canada with access to Internet in one’s residence is a condition of employment.
-All employees of the Office of the Superintendent of Financial Institutions (OSFI) are required to be fully vaccinated against COVID-19 unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In order for your application to be considered, you must submit a completed questionnaire. You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

A written examination may be administered.

An interview may be administered.

Reference checks may be sought.

The ability to communicate effectively in writing may be assessed using the candidate's application, as well as through the evaluation process.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only). Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications may be applied at any time during the staffing process, including screening. Candidates may be contacted and assessed against these criteria at any time during this process.

Achieving a representative workforce has been identified as an organizational need and may be applied in this appointment process. If this criterion is used, only those who have indicated that they are members of the specified designated group(s) will be considered.

A top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Internal employees of OSFI at the same group and level may be considered and offered a deployment or assignment before considering other applicants.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this selection process, our intention is to communicate with applicants by e-mail (including sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

All job applications must be submitted through the Government of Canada public service jobs website. Do not email, fax, or mail hard copy documents as these will not be accepted. To submit an application online, please click on the "apply now" button.

If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centers, libraries, community centers, Internet cafés and Services Canada. You may also call 1-800-O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access locations. Persons without Internet access may also review jobs open to the public through INFOTEL at 1-800-645-5605.

Applicants with disabilities: If you require special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us by sending an e-mail to the following address: HROstaffing@osfi-bsif.gc.ca.

OSFI's Ottawa location is downtown with easy access to shopping, restaurants, gyms, financial institutions and more. The building is less than a five minute walk from LRT and STO stops.

As a Separate Agency, the Office of the Superintendent of Financial Institutions (OSFI) appoints employees in accordance with the Public Service Employment Act (PSEA). OSFI is named in Schedule V of the Financial Administration Act (FAA) and it offers the same pension and benefits plans as the core Federal Public Service. In addition to this, OSFI employees obtain a minimum of 4 weeks of vacation leave per year, earn a competitive salary, and are eligible for an annual performance bonus.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

OSFI Staffing Team - Ottawa


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