GC Jobs

Program Manager/Team lead/Sr. Program Officer Positions

Reference number: DIS23J-044695-000174
Selection process number: 23-DIS-AB-EA-584725
Indigenous Services Canada
Edmonton (Alberta)
PM-05, PM-06
$94,113 to $126,172

For further information on the organization, please visit Indigenous Services Canada

Closing date: 28 June 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

When applying to this process, you will be required to answer screening questions with full details in the provided text box. Your details should clearly demonstrate HOW you meet the specified criteria of education and experience, by including when, where and how you obtained the requirement. Please include examples of the functions performed where relevant.

Failure to answer the screening/text questions with sufficient detail may result in your application being rejected from the process.

Your resume will be used as a secondary source of information and must accurately reflect your employment history and support your qualifications. It is therefore inappropriate to only state “refer to resume” in response to screening/text questions.


Supervises the work of a team, including motivating and training of staff in the coordination of program delivery. Establishing and sustaining effective working relationships/strategic partnerships with officials from: First Nations, other government departments and agencies and department staff, including any related conflict resolution. Analyzes, reviews and advises on program strategies, innovative program delivery, legislation, policies, opportunities, plans, proposals and other initiatives in order to recommend next steps to senior management and/or various stakeholders. Planning and advising on expenditures, including negotiating and coordinating financial agreements for the delivery of programs and services, including the transfer of these to the First Nations and their institutions. Assists in the development and assessment of resource allocation; development of program evaluation frameworks; and, provide advisory services and coordinate the evaluation of program effectiveness to First Nations. Leads and/or participates in regional, cross-directorate community teams and other corporate initiatives in order to research, develop options, prepare policy positions, and recommend next steps for pressing or emerging multi-faceted community-based issues and opportunities. Works with a range of software applications to support the management of the team.

Provides direction and leadership to members of a program unit. This includes training and motivating staff, monitoring performance including developing human resources strategies; preparing and justifying operational and human resource plans. Planning, allocating and controlling expenditures, including negotiating and coordinating financial agreements for the delivery of programs and services, including the transfer of these to the First Nations and their institutions. Evaluating and approving proposals for community-controlled service delivery initiatives for a range of programs and services. Establishing and sustaining effective working relationships with officials from: First Nations, other government departments and agencies and department staff including any related conflict resolution. Leads the development of program or project implementation strategies including the interpretation and application of program legislation and policy. Provides strategic advice and recommendations to senior management on a range of initiatives. Works with a range of software applications to support the management of the team. Directs the development and assessment of resource allocation; the development of program evaluation frameworks; and, provide advisory services and coordinate the evaluation of program effectiveness to First Nations.

Work environment

Indigenous Services Canada strives to be a trusted partner that respects Indigenous perspectives and supports First Nations, Inuit and Métis in controlling the delivery of high-quality services for healthy, prosperous and thriving communities. With this unique vision, the Department’s work is grounded within two fundamental guiding principles: respect the diversity of Indigenous cultures and see their influence in the way we work; and recognizing that partnerships are at the core of how we do things.
Indigenous Services Canada (ISC) works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.

At Indigenous Services Canada (ISC), you will have the opportunity to:

- take part in meaningful work that contributes to Reconciliation with Indigenous peoples.
- contribute to ISC's interesting and unique mandate by playing a role in supporting services and programs in communities such as education, economic development, housing, community infrastructure and social support.
- enhance your work experience to advance your career while making a difference in the various Indigenous communities.

Workplace: The Indigenous Services Canada (ISC) Modern Workplace initiative is a multi-year journey that will gradually move ISC to a more flexible and innovative working environment better tailored to the employees' needs—one that brings the work where the talent is and not the other way around.

A cultural dimension to the workspace is focused on an Indigenous inclusive, results driven, agile, innovative and resilient organization.

Working at the AB Regional office of ISC offers a unique opportunity to:
• Work with AB First Nations to advance their priorities;
• Travel to AB First Nation communities;
• Work with other departments and levels of government (Provincial and Municipal) to coordinate support for AB First Nations;
• Participate in cultural awareness activities in the Four Places where people sit united - Indigenous Cultural Centre, located in the building

We are located at 9700 Jasper Avenue in the vibrant core of downtown Edmonton; overlooking the North Saskatchewan River Valley; across from the convention centre; and adjacent to the Churchill light rail transit station; and, is well served by various bus services at the door.

Our building features:
• most of the federal government departments and agencies in Edmonton
• GC Workplace configuration – newly renovated with open unassigned workspaces.
• Wi-Fi throughout (re workstation portability)
• Fully equipped video-conferencing areas to support collaboration and innovation
• Onsite daycare
• Foodcourt in the building, as well as a variety of restaurants nearby
• Underground parking
• Secure bicycle storage, allowing employees to commute using Edmonton’s integrated bike path system

Intent of the process

This is a continuous intake of applications, to create and maintain an inventory of opportunities within ISC and CIRNAC, in the Alberta Region as represented by the following directorates:
- Partnerships and Agreements; Education & Social Development Programs & Partnerships; Child & Family Services; Infrastructure & Emergency Management; Lands & Economic Development; Treaty, Individual Affairs & Intergovernmental Relations, etc.

A pool of partially or fully qualified candidates may be established through this process to staff identical or similar positions at Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC).

The pool can be used to staff positions with various tenures (assignment, secondment, acting, deployment, term or indeterminate appointments).

Applicants are encouraged to apply now, as managers may use the pool of qualified candidates initially created from the inventory to hire at any point in time.

Following creation of the initial pool of qualified candidates, and as positions become available, applicants who meet the screening qualifications may be contacted for further assessment.

A specific number or type of positions is unknown.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


A secondary school diploma, and graduation with a diploma or a degree from a post-secondary institution in: business administration or management; social, physical, or environmental sciences; public administration; aboriginal studies; or, in any other field relevant to the work to be performed


a secondary school diploma and an acceptable combination of education, relevant training, and experience defined as successful completion of 2 or more years of experience in a relevant field supplemented by relevant training or successful course work.

* The term “secondary school” refers to high school as established by educational authorities.

***For the acceptable combination of education, training and experience, candidates must provide a list of completed courses as well as a description of relevant experience.***

Degree equivalency

Stream 2 only (PM-06)

- Experience managing a team (setting goals, mobilizing people, monitoring performance etc.). Defined as effectively performing the previous examples for a period of at least one year.


Both streams:

Experience in providing effective strategic advice and recommendations.

Experience in establishing and sustaining effective working relationships, including in conflict resolution.

Experience working with software programs.

Experience in interpreting and applying legislation, regulations or policies.

(Both streams)

- Knowledge of current and emerging issues for Indigenous people and communities, and how they inter-link with the broader Canadian society.


(Both streams)

- Ability to work effectively with First Nations, Inuit, or Métis.
- Ability to effectively prioritize, work under pressure and multi-task in an environment of competing priorities.
- Effective Written Communication
- Effective Oral communication
- Implement vision and strategy
- Mobilize people
- Promote innovation
- Achieve results

Stream 2 only (PM-06)

- Ability to effectively manage human and financial resources.


(Both streams)

- Demonstrates integrity and respect.
- Shows initiative and is action-oriented.
- Dependability.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)


A Master’s degree from a post secondary institution in any field relevant to the work to be performed.

Degree equivalency


Experience analyzing financial information to determine impacts on forecasts and/or budgets.

Experience in analyzing complex issues* and making recommendations.

* "Complex issues" are defined as involving three (3) of the following criteria:
- Sensitive or high profile;
- Multiple stakeholders or jurisdictions;
- Competing objectives or priorities;
- Multi-year or multi-phase.

Experience working with First Nations and/or Indigenous organizations.

Experience in leading or managing people or a project that includes staffing, assigning of work, evaluating performance and addressing performance issues.

Experience in managing Grant and Contribution (G&C) related projects and/or agreements.

Experience participating in annual audited financial statement reviews and program evaluation.

Experience managing financial resources.

Experience negotiating agreements.

Experience managing contracts.

Experience working in a field related to the scope of the program (e.g. public health, environmental public health, social services, physical or environmental sciences, Indigenous affairs, education, infrastructure, financial management, etc).

Experience in developing and delivering training.

Experience in applying the fundamentals of project management (i.e processes for infrastructure, economic development, etc.)

Experience with Emergency management practices.

Experience in lands management.


- Ability to speak a First Nation language commonly used in Alberta.
- Create vision and strategy.


- Willing and able to work overtime on short notice.
- Willing and able to travel on a regular basis, including to small and/or remote communities.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

Conditions of employment

Reliability Status or Secret security clearance, depending on the position.
Possession of a valid driver’s license or personal mobility to the degree normally associated with possession of a valid driver’s license within the limits of the Treasury Board’s Travel Policy.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Re-evaluation period: If you submitted an application and/or underwent assessment and were found not qualified, you may resubmit an application to be considered after a 6 month waiting period, from the time when the last assessment was completed.

Interested persons must meet each essential qualification to be appointed to the position. However, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements, or organizational needs. However, meeting these criteria is desirable, and may be a deciding factor in choosing the person to be appointed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

If you need to communicate with us during any stage of this process, please indicate the selection process number (23-DIS-AB-EA-584725) in the subject field of your email.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at any stage in this selection process (i.e. screening and appointment stage).

Please note that your overall conduct and communications relating to this process, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

Reference checks will be sought.

An interview may be administered.

A written test may be administered.

You must provide proof of your education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Thank you / Merci / Miigwech / Meegwetch / Wela’lin / Ekosani / Nia:wen / Marsee / Mahseecho / Mutna / Wopida / Gunałchéesh / Hei / Marci Cho / ᖁᐊᓇᖅᑯᑎᑦ / Quanaqqutit / Nakurmik / Kukwstsétsemc / Tiawenhk / Woliwun

We thank all those who apply. Only those selected for further consideration will be contacted.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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