GC Jobs


Reference number: STC20J-022287-000029
Selection process number: 20-STC-EA-NAT-SSO
Statistical Survey Operations - Statistics Canada
Various locations
IN-EXT-01 - Field interviewer, IN-INT-01 - Telephone interviewer
$17.83 to $21.78 per hour (dependent on the position being staffed, there may be applicable salary premiums for second language use or evening and weekend work.)

For further information on the organization, please visit Statistical Survey Operations

Closing date: 30 October 2020 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation


Our current need is to create an anticipatory pool of qualified candidates, some of whom may work on COVID-19 contact tracing. This pool will be used dependent on the volume of work and additional support required as the pandemic continues; it may also be used for survey work unrelated to the pandemic.

Statistical Survey Operations (SSO) is not subject to the Public Service Employment Act (PSEA) and handles its own recruitment. For this reason, SSO uses a different staffing process and its terminology may not be the same.

Assessments will begin on September 7, 2020, therefore we strongly encourage any interested candidates to apply right now!


Statistical Survey Operations (SSO) is Statistics Canada’s survey collection operation. SSO employs thousands of Interviewers across Canada. SSO Interviewers conduct over 2.5 million interviews with Canadians every year. The success of Statistics Canada’s surveys is due in large part to the trust Canadians place in our Interviewers. Statistics Canada’s commitment to Canadians’ confidentiality, privacy and secrecy is the cornerstone of our success with the public. It is central to the work we do.

Statistics Canada is also working with provincial and territorial governments to respond to COVID-19. In addition to regular survey work, some SSO Interviewers may be asked to help in the following areas:
1. Case tracking and contact tracing;
2. Case data collection and reporting.

Work environment

Here is what we can offer you:
√ A respectful work environment
√ A competitive starting hourly pay rate plus premiums where applicable (second language, evenings and weekends)
√ Engaging and meaningful work assignments that benefit your community
√ A variable part-time shift-work schedule
√ Eligibility for generous Public Service benefits (e.g. pension, health, dental and other applicable benefits)

During the current pandemic, employees are required to work remotely from home. Employees may return to the workplace in the future. Telework is a part of a flexible work arrangement that may be continued.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


Successful completion of secondary school according to provincial standards or approved alternatives. A combination of education, training and/or experience may be accepted.

Degree equivalency

The following competencies will be assessed through your application:

∞ Accountability and dependability
∞ Respect, integrity and ethics
∞ Effective interpersonal interactions

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

∞ Experience dealing with the public

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following competencies will be assessed through an interview:

∞ Influencing others
∞ Effective oral communication

The following may be applied / assessed at a later date (may be needed for the job)

Statistics Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of our strategy to achieve employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal people, Persons with a Disability and Visible Minorities.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Candidates may be required to meet the following conditions of employment:
• Have reached the provincial age of majority and be eligible to work in Canada
• Be available to work variable hours on days, evenings and weekends
• Carry out the duties associated with this position from your home as required;
• Cover all costs related to the maintenance of your home and its associated use;
• Ensure you can work from a location within your home that is secure, confidential, and safe from hazards that may cause injury;
• Have access to a reliable broadband Internet service at your place of residence.
• Have reliable telephone service at your place of residence;
• Have a private area at your place of residence to make confidential phone calls and secure (lock up) confidential documents;
• Be willing and able to travel;
• Possess a valid driver’s license and have unrestricted use of a vehicle.

If any of the above conditions of employment are required for the position, they must be met before an appointment is made. All costs associated with meeting the conditions of employment are the candidate’s responsibility. Candidates must meet and maintain the relevant conditions of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be offered positions as they are assessed, found qualified, and have confirmed their availability for mandatory training. In order to be considered first it is important to make yourself available for all assessments and training, as well as inform your references ahead of time that we may be contacting them.


Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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