GC Jobs

Decision-Maker (Member)

Reference number: IRB22J-087098-000039
Selection process number: 23-IRB-EA-BD-09-154956
Immigration and Refugee Board of Canada - Refugee Protection Division
Calgary (Alberta), Vancouver (British Columbia), Etobicoke (Ontario), Ottawa (Ontario), Toronto (Ontario), Montréal Island (Québec)
Acting, Assignment, Deployment, Indeterminate, Secondment, Specified period.
$110,346 to $126,172

For further information on the organization, please visit Immigration and Refugee Board of Canada

Closing date: 3 July 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Update: Closing date modified.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

As the Immigration and Refugee Board of Canada is committed to conducting inclusive and barrier-free staffing processes, if you have a functional limitation or a disability that may impact your performance at any steps of the process, such as when submitting your application online, completing an exam or a written exercise and/or participating in an interview, you may request an accommodation.

Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed, and to allow candidates to fully demonstrate their abilities.

Should you be invited to participate in an exam, a written exercise, or an interview, you will receive an e-mail including additional information on the assessment format so that you can determine if you may require an accommodation.

All information received will be kept confidential.

If you require accommodation, support in completing and submitting your application, or if you are unable to apply online, please make your request as soon as possible to the address listed below under "Contact information" prior to the closing date of this employment opportunity.

For more information on the “Assessment accommodation” process, please refer to the hyperlink mentioned above.


The Refugee Protection Division (RPD) is the largest of four divisions within Canada's largest independent administrative tribunal, the Immigration and Refugee Board of Canada (IRB). It is a fast-paced, innovative and engaging work environment; focused on quality practices and decisions.

The RPD Member is responsible for determining whether refugee protection claims made in Canada will be accepted or rejected.

RPD Member responsibilities involve planning, and preparing for refugee claim hearings in a timely manner. RPD Members lead hearings with refugee claimants present where information is canvassed appropriately, and procedural fairness and natural justice are respected.

RPD Members are expected to use effective questioning techniques in hearings - including depth, breadth, focus and neutrality of questions. Members also possess a strong ability to listen actively, respond effectively and adjust lines of questioning as the hearing progresses.

RPD Members are responsible for crafting decisions in a timely manner that will clearly explain to refugee claimants the reasoning for their decision including their analysis of complex facts and the application of relevant law and guidelines.

In order to both lead hearings and then render decisions, RPD Members have a thorough understanding of refugee case law, administrative tribunal principles, relevant legislation, Regulations and RPD Rules - as well as other policy instruments. RPD Members have the analytical skills to both understand interlocking facts, and know what guidelines are most appropriate to apply to the case in front of them.

The RPD Member role is public facing. Members come into contact with a wide variety of people with different backgrounds on a daily basis. They are expected to uphold the Public Service Values and show utmost respect to all parties in the hearing room.

Work environment

At IRB, we don’t just accept difference - we celebrate it.

We proudly, passionately, and actively strive to make IRB more reflective and inclusive of the society that we serve. The decisions we make today will reverberate in Canada for generations to come. We will only be able to deliver better, more accessible, and more inclusive public services by having an inclusive workforce with a diversity of experiences, perspectives and backgrounds that reflects Canada's now and in the future. We are committed to helping diverse talent thrive. Are you a member of one or more of the following groups: Indigenous Peoples, Black and other Racialized People, Persons with a disability, Women or LGBTQ2+? Are you looking for continuous opportunities for advancement and to make a difference? If you share our vision for a strong and inclusive Canada, come be a part of the IRB Team!

Intent of the process

This inventory may be used to establish a pool of qualified candidates to staff similar positions, at the same group and level, with various security requirements, various tenures (indeterminate, specified period, deployment, acting, casual employment, part-time worker, assignment and secondment) and with various linguistic profiles.

Public Service employees who are at the same group and level may be considered first for a deployment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


Graduation with a degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience.

• The term “degree” refers to a baccalaureate as established by educational authorities.
• The term “Recognized post-secondary institution” refers to a public or private institution that has been given authority to grant degrees by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency


At least one year of significant* work experience assessing and analyzing complex and contradictory information to present recommendations, render a decision, determine a strategy or course of action, or prepare a document.


At least one year of significant* work experience in preparing reports, summaries, and/or briefing material to present findings resulting from research or analysis.


At least one year of significant* work experience managing multiple projects, files or cases that require organization, prioritizing and respecting at times short deadlines.


At least two years of significant* work experience as a decision-maker in an administrative tribunal or court of law.


At least two years of significant* work experience presenting cases before an administrative tribunal or court of law.

*Significant experience will be assessed based on the extent, the recentness, the complexity, and diversity of the work to be performed in addition to the level of direct responsibility for a variety of complex files and/or projects.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)


Experience in applying the provisions of the Immigration and Refugee Protection Act for the purposes of immigration or refugee decisions in matters determined by the IRB or in the application of the United Nations Conventions related to the Status of Refugees.

Experience working within another order of government (province, territory, municipality) in the fields of immigration, refugee, migration, settlement, diaspora, or with vulnerable populations.

Experience working in Canada or overseas with humanitarian or other organizations, working directly with vulnerable populations, or people at risk such as Care Canada, Red Cross, etc.

One year of work experience conducting interviews to elicit or verify information in order to write reports, make decisions or recommendations.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
English or French Essential
Various Bilingual Imperative Profiles

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills


Information Seeking
Judgement and Reasoning
Decision Making
Working Effectively with Others
Showing Initiative and Being Action / Result Oriented
Values and Ethics
Effective Interactive Communication – Written and Oral*

*Separate pass-marks will be established for oral and written communication

The following may be applied / assessed at a later date (may be needed for the job)

*Placement of IRB employees affected by Workforce Adjustment (WFA).
*In order to ensure placement of IRB employees affected by Workforce Adjustment (WFA), we are asking all affected employees who are interested in this position to apply. Since a pool of qualified candidates will be established from this process, we will proceed with the assessment of all candidates. However, should affected employees qualify; they will be appointed prior to other qualified candidates.
It is important to note that if an employee is no longer affected by WFA at the time of appointment, he cannot be appointed ahead of other affected qualified candidates.

Conditions of employment

Reliability Status security clearance

Individuals who are appointed are required to swear the oath or solemn affirmation of office set out in the rules of the Board before your first hearing as per Section 153(1)(b) of the Immigration and Refugee Protection Act.


Willingness and ability to travel across Canada.

Willingness and ability to work overtime.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity


Candidates are entitled to participate in the selection process in the official language of their choice.

For this selection process, our intention is to communicate with candidates by e-mail. Candidates MUST check their email accounts frequently as there may be a deadline for responses. Watch your junk/spam mailbox in your email to ensure you don't miss an email, since they can often be automated and may look like junk mail.


It is recommended that you periodically update your application for the assessment process to ensure all your experience is captured. Candidates may be selected for further assessment or for appointment based on the depth and breadth of experience identified in their application.

We suggest that you use the STAR method when writing your response to the screening questions. This will help you demonstrate clearly your experience to the screening board members.

Applications within this inventory are valid for a period of 365 days (1 year). Before the expiry of this refresh period, you will be required to resubmit your application in order to ensure your continued consideration for this selection process. You will be notified 30 days before the expiration of the refresh period in order to provide you with the opportunity to resubmit your application.


The retest period for re-assessment within the context of this selection process is 365 days (1 year) from the date of elimination at either the written exam, interview, or reference stage of the process. If you submit an application to this selection process before the retest period has elapsed your application will not be considered.


Proof of your education credential(s) and Canadian Citizenship or permanent residence will be required. Education* and Citizenship or permanent residence MUST have been acquired at the time of application.

*Education outside Canada: It is the responsibility of the candidate to ensure they have their certificates and/or diplomas assessed against Canadian education standards.


A third-party digital recruitment platform may be used for portions of the assessment process.

Qualifications indicated on this advertisement may be assessed and/or validated throughout the selection process effective from the time you submit your application. This includes any correspondence (written or oral) with Human Resources and Management.

You may be assessed using one or more of the following tools: standardized tests, written exams, interview, simulation exercise, reference check, and other assessment tools.

Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score, top-down approach or random selection may be used at any step if there is a sufficient number of candidates to meet anticipated staffing needs.

Timelines for this process are very strict. The onus is on candidates to make themselves available for each assessment session.

Scheduling of alternative assessment dates will ONLY be considered for the following reasons with proof:
• Religious reasons;
• Death in the family;
• Medical reasons;
• Conflicting exams; or
• Other exceptional circumstances


Please note that in order to proceed with assessments, candidates may be required to travel to the closest assessment location (such as IRB Regional Offices or other assessment centres).

Travel cost for individuals who are not Federal Public Servants will not be covered.

Federal Public Servants’ travel will be covered in accordance with the National Joint Council’s Travel Directive.


All newly appointed employees other than EX/GIC appointees to the Federal public service, who accept an indeterminate or term position of at least one year, will be relocated under the Initial Appointees Relocation Program.

The Initial Appointees Relocation Program provides newly appointed employees with the sum of up to five thousand dollars ($5,000), subject to certain provisions.

For more information on the Initial Appointees Relocation Program please visit the following website: http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/tbm_113/iairp-prinefp-eng.asp

Federal Public Servants who accept a position will be relocated under the National Joint Council Relocation Directive.

For more information on the Relocation Directive please visit the following website: https://www.njc-cnm.gc.ca/directive/d6/en


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Date modified: