GC Jobs

Communications Advisor

Reference number: IRB23J-109095-000091
Selection process number: 23-IRB-EA-BA-164309
Immigration and Refugee Board of Canada - Communications and Access to Information Directorate
Calgary (Alberta), Vancouver (British Columbia), Toronto (Ontario), National Capital Region - Other locations (Ontario), Montréal Island (Québec)
IS-04 - Communications Advisor
$94,113 to $101,750

For further information on the organization, please visit Immigration and Refugee Board of Canada

Closing date: 18 September 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Government of Canada strives to be representative of the diverse population it serves. At the Immigration and Refugee Board (IRB), we are committed to creating a diverse environment where inclusion is a core priority. Therefore, we aim to provide an inclusive and barrier-free work environment, beginning with the hiring process.

If you are facing barriers during any phase of the evaluation process and need accommodations, or if you need more information please send a message to the following email address Nancy.Abdallah@irb-cisr.gc.ca.

For more information on the “Assessment accommodation” process, please refer to the hyperlink mentioned above.

Work environment

At IRB, we don’t just accept difference - we celebrate it! We proudly, passionately, and actively strive to make IRB more reflective and inclusive of the society that we serve. The decisions we make today will reverberate in Canada for generations to come. We will only be able to deliver better, more accessible, and more inclusive public services by having an inclusive workforce with a diversity of experiences, perspectives and backgrounds that reflects Canada's now and in the future. We are committed to helping diverse talent thrive. Are you a member of one or more of the following groups: Aboriginal Peoples, members of the Black community and other Racialized People, Persons with a disability, Women or 2SLGBTQI+ ? Are you looking for continuous opportunities for advancement and to make a difference? If you share our vision for a strong and inclusive Canada, come be a part of the IRB Team!

The IRB has adapted the hybrid work model for the federal public service in alignment with the Treasury Board of Canada Secretariat directive. Our hybrid model consists of an on-site presence of at least 2 days a week, or 40% of the time.

Intent of the process

The immediate need is to staff two (2) indeterminate positions at the bilingual imperative BBB/BBB and bilingual Imperative CBC/CBC levels.

A pool of partially or fully qualified candidates may be established from this selection process and may be used to staff similar positions with various tenures, various linguistic profiles as well as various security clearances within the Immigration and Refugee Board of Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

A covering letter

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A degree from a recognized post-secondary institution.

1. Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor’s degree without specialization is called for in a position classified as IS.
2. At the manager’s discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

• Experience interviewing clients to understand their business needs and to propose and deliver various communications or marketing products to support these needs.
• Experience analyzing the efficacy of communications or marketing products in their role of supporting communications or marketing strategies.
• Experience leading small dedicated, internal teams in the development of communications or marketing products.

Experience is understood to mean the depth and breadth of experience normally associated with having performed a broad range of various, complex related activities which are normally acquired over a minimum full-time period of 18 months. The amount, the complexity, and the diversity of activities, as well as the autonomy level will be taken into consideration

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual imperative BBB/BBB
• Bilingual Imperative CBC/CBC

Information on language requirements

• Action Management
• Analytical Thinking
• Client Service
• Collaboration
• Discretion & Tact
• Organizational and Environmental Awareness
• Teamwork
• Verbal Communication
• Written Communication

The following may be applied / assessed at a later date (may be needed for the job)


• A degree from a recognized post-secondary institution with acceptable specialization in Communications, Journalism, Public Relations or in a field relevant to the position.

Degree equivalency


• Employment Equity:
The IRB would like its workforce to be reflective of the population it serves. As a result, preference may be given to candidates who are members of an Employment Equity group: Aboriginal peoples, Members of visible minorities, Persons with disabilities, Women. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

• Placement of IRB employees affected by Workforce Adjustment (WFA):
In order to ensure placement of IRB employees affected by Workforce Adjustment (WFA), we are asking all affected employees who are interested in this position to apply. Since a pool of qualified candidates will be established from this process, we will proceed with the assessment of all candidates. However, should affected employees qualify; they will be appointed prior to other qualified candidates.

It is important to note that if an employee is no longer affected by WFA at the time of appointment, he cannot be appointed ahead of other affected qualified candidates.

Conditions of employment

Reliability Status security clearance

Willingness to work extended hours, including weekends.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Do not assume that the screening board has any previous knowledge of your work history. Your CV must be specific and demonstrate that you meet the education and experience criteria. Your CV should also show if you meet the language and asset qualification.

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Failure to provide sufficient information may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. Should you have a disability or an exceptional circumstance that requires an alternative application method, please contact us for guidance.
◾Persons are entitled to participate in the appointment process in the official language of their choice.

◾Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

◾Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools. All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants.

◾Proof of citizenship or permanent residency will be required.

◾Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

◾Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. The selection board may decide to use a cut-off score that is higher than the pass mark on any evaluation used throughout the process.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Nancy Abdallah, HR Advisor
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