GC Jobs

Visitor Services Attendant - Inventory

Reference number: CAP22J-038194-000015
Selection process number: 2022-CAP-CB-EA-TERM-0134
Parks Canada
Fortress of Louisbourg National Historic Site (Nova Scotia), Louisbourg (Nova Scotia)
GS-MPS-04
$24.39 to $26.51 per hour (Salary under review)

For further information on the organization, please visit Parks Canada

Closing date: 2 May 2024 - 23:59, Pacific Time

Who can apply: Persons residing within a 120 kilometres radius of Louisbourg, NS; who have a legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

On November 8th, 2021, the Parks Canada Agency announced the details of its vaccination requirement for all employees.

As per the Policy on COVID-19 Vaccination for Parks Canada Agency, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate, determinate (term), casual, as and when required, and students.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter "A covering letter "Applicants must clearly demonstrate in their cover letter how they meet the Education and Experience criteria listed in the Statement of Qualifications (see below). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter. Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found on the Statement of Qualifications (see below), may result in the rejection of your application. Normally, applicants will not be solicited for incomplete or possible missing information."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
• A secondary school diploma or an acceptable combination of education, training, and experience.

Degree equivalency

Experience
• Experience in interacting with the public in a reception/orientation capacity.
• Experience in anticipating/meeting public needs, resolving complaints, anticipating/detecting incidents and finding solutions
• Recent experience in handling cash and operating point of sales.
• • Experience in performing tasks that require lifting, transporting, and assembling of supplies.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (--B/--B)

Information on language requirements

Knowledge
• General knowledge of safety and security procedures to safeguard cash, facilities, artifacts and equipment.

Abilities
• Ability to work in a conscientious, consistent and effective manner and provide service excellence.
• Ability to identify hazardous or potentially hazardous situations and take appropriate action to maintain a safe environment for yourself and others.
• Ability to identify problems and the solutions to them.

Personal Suitability
• Exercises sound judgement.
• Communicates effectively.
• Takes responsibility.
• Demonstrates integrity.
• Strives for excellence.

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:
• Be willing to work shift-work and/or weekends and/or statutory holidays and provincial holidays.
• Be willing to wear a Parks Canada uniform when required.
• Be exposed to variable weather conditions.
• Be exposed to noxious odors from car fumes, dust.
• Be required to occasionally bend, crouch and lift up to 15 kg.
• Frequently walking over rough terrain and climbing stairs.

Conditions of employment

Reliability Status security clearance

Nova Scotia Driver’s License, or other provincial equivalency.

A valid certificate in basic First Aid or be willing to take First Aid training.

All Parks Canada Agency employees are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons are entitled to participate in the appointment process in the official language of their choice.

Only those selected for further consideration will be contacted

Travel cost for individuals who are not Federal Public Servants will not be covered.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

To submit an application on-line, please select the button "Apply Online" below.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Karen Pink, Visitor Services Team Leader IV
dotationugicb-cbifustaffing@pc.gc.ca
Date modified:
2024-05-09