GC Jobs

Integrity Services Investigator Inventory

Reference number: CSD20J-016378-001564
Selection process number: 2021-CSD-EA-ON-0007907
Employment and Social Development Canada - Integrity Services Branch
Barrie (Ontario), Belleville (Ontario), Chatham (Ontario), Hamilton (Ontario), Kitchener (Ontario), London (Ontario), Ottawa (Ontario), Richmond Hill (Ontario), St. Catharines (Ontario), Sudbury (Ontario), Thunder Bay (Ontario), Vaughan (Ontario), Windsor (Ontario)
TEMPORARY (Term, Deployment, Acting, Casual employment) and PERMANENT (Indeterminate, Deployment) positions
$61,152 to $65,887

For further information on the organization, please visit Employment and Social Development Canada

Assessment accommodation http://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page/how-to-request-assessment-accommodation.html

Closing date: 24 January 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Update: Intent of the process

Important messages

Further to changes made to the Public Service Employment Act (PSEA) to address systemic barriers for equity-seeking groups in public service staffing, permanent residents now have the same preference as Canadian citizens when appointments are made through external advertised hiring processes. The following statement replaces the statement in the ‘’Preference’’ section located at the bottom of the job advertisement (i.e. correct statement includes permanent residents):

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Policy on COVID-19 Vaccination for the Core Public Administration (CPA) Including the Royal Canadian Mounted Police will be suspended as of June 20, 2022. Federal employees of the CPA will no longer be required to be vaccinated as a condition of employment. This follows a review of the current public health situation, notably the evolution of the virus and vaccination rates in Canada.


As an Integrity Services Investigator, you will have the opportunity to use your judgment, decision-making, client focus and information-gathering skills to ensure people receive the government benefits for which they are eligible. Some activities you will carry out as part of your duties include:

• Determining eligibility and conducting complex investigations of misuse and/or abuse of Employment Insurance benefits, Pension benefits, the Temporary Foreign Worker program and Social Insurance Numbers.

• Recommending penalties and sanctions, as well as prosecution of individuals as set out under the related Acts and Regulations.

Programs of Interest:

1. Temporary foreign worker: conducts investigations for non- compliance in relation to employers hiring temporary foreign workers (TFW) under approved Labour Market Impact Assessments (LMIA).

2. Employment insurance: conducts investigations related to eligibility of benefits relating to temporary financial assistance to unemployed Canadians.

3. Pensions: conducts investigations related to the eligibility of benefits relating to Canada Pension Plan and Old Age Security pension.

Work environment

ESDC has been named as one of Canada's top 100 employers! There are many reasons why ESDC is a great workplace such as:

ESDC delivers a range of programs and services that impact Canadians throughout their lives. The Department provides seniors with basic income security, supports unemployed workers, helps students finance their post-secondary education and assists parents who are raising young children. We are very proud to serve our fellow Canadians! See for yourself on how we have an impact on Canadians: https://www.canada.ca/en/employment-social-development/programs/results/stories.html

The Office Environment:
Employment and Social Development Canada (ESDC) ensures employees have a safe, inclusive and innovative work environment where they feel valued and motivated. We work in an open and vibrant workplace where like-minded people encourage collaboration and support among employees. There are social committees, events, and many ways for you to be engaged. ESDC is a large, yet connected organization of people dedicated to our clients and improving service delivery by constantly evolving with changes in technology, procedures and legislation.

This position operates in a flexible work environment with a blend of remote work (from home) and on-site presence.

Intent of the process

A pool of qualified candidates will be created to staff similar positions within ESDC with various position titles and language requirements. We therefore encourage you to submit an application ASAP as we have ongoing needs!

What can you expect?

• If your application is selected, you will be contacted for further assessment.

• The "Cracking the Code" video helps people who are looking for a new career with the Government of Canada to navigate the application process step-by-step. https://www.youtube.com/watch?v=0GW7P3g9hhI

• Successful candidates can expect to receive an invitation to be assessed. References may be contacted at a later date.

• Once hired, you will participate in a phased training approach that blends both classroom and hands-on learning. Your career starts with in-class or virtual training, onboarding and other learning activities. You will also participate in a post-training practicum that provides regular guidance and feedback to support your integration into the role.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Experience in using technology (e.g. e-mail, Internet and word processing).

Experience in applying legislation or policies.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative - Level CBC/CBC

Information on language requirements

Secondary school diploma or employer-approved alternatives (a satisfactory score on the Public Service Commission [PSC] test approved as an alternative to a secondary school diploma [GIT-320]; or an acceptable combination of education, training and/or experience).

The acceptable combination will be evaluated by considering the highest level of education achieved and the depth and breadth of training and/or experience accumulated in an office setting or a client service environment.

If you are screened into the process and contacted for further assessment, you will be expected to provide proof of education upon request. Your résumé must clearly demonstrate how you meet the educational requirements.

If you were educated outside of Canada, you must have your credentials assessed against Canadian education standards (Canadian equivalency).

Degree equivalency

Abilities and Personal Suitability
• Communication (oral)
• Communication (written)
• Thinking Skills
• Diagnostic Information Gathering
• Client Focus
• Interpersonal Awareness
• Dependability
• Judgment

The following may be applied / assessed at a later date (may be needed for the job)


Graduation with a degree from a recognized post-secondary institution.

Degree equivalency

Experience in conducting investigations.


• Willing and able to work overtime as required.

• Willing and able to travel for operational purposes frequently for periods of up to five (5) days.

• Maintenance of a valid and current Class "G" Ontario driver's license, or other provincial equivalency.

• Willing and able to travel by driving or other various modes of transportation such as by train or plane.

Conditions of employment

Reliability Status security clearance

Willing and able to travel for training purposes.

The Policy on COVID-19 Vaccination for the Core Public Administration (CPA) Including the Royal Canadian Mounted Police will be suspended as of June 20, 2022. Federal employees of the CPA will no longer be required to be vaccinated as a condition of employment. This follows a review of the current public health situation, notably the evolution of the virus and vaccination rates in Canada.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our Departmental values guide us in everything we do. Service Canada is seeking candidates who identify with our Departmental values. Candidates are expected to read the Statements of Values in the Values and Ethics Code for the Public Sector prior to submitting an application. https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049

We will only accept applications online, therefore your job application must be submitted through the Public Service Resourcing System. To submit an application online, simply click on the button “Apply Online” below.

Information on accommodation for persons with disabilities: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-testing-accommodation-measures.html

If you require any technical aid or assistance with regards to accessibility, please inform us so measures can be determined to facilitate your full participation in the process. All information received will be kept confidential.


Emails will be used for all communications, including invitations for assessment, so it is important to keep your information up- to-date and provide a valid email address. Make sure your email system accepts emails from unknown users. If you do not respond to our communications, we will interpret this as your withdrawal from the process.

Acknowledgment of receipt of applications will not be sent; we will contact candidates who have been selected to continue in this process.


Your application in this inventory will be active for 180 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 10 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

All information collected during the selection process, from the time of application to the end of the process, can be used to evaluate candidates.

When completing your online application, answers to all pre-screening questions will be used to assess the “Written Communication” competency. Your answers may allow the assessment board to determine if you have this competency and if you will be invited to the next steps in the process. Please note that this competency will also be evaluated throughout the entire duration of this selection process, through all communication exchanges with the committee.

Testing/interviews may be conducted virtually or at locations of the employer's choice and may require candidates to travel to the test/interview location. Candidates are responsible for their travel costs. Testing may be administered during the day, evenings and/or weekends.

You are entitled to participate in the appointment process in the official language of your choice. Please indicate your preferred official language in your application.

Candidate names are pulled from the inventory at random based on the hiring location at any given time. Please ensure that you select ONLY the location(s) for which you are available to work.

Random selection and/or top-down selection may be used at any time during the process to identify which applicants will be further assessed.

• “Random selection” is when applicants are randomly selected to move forward with the next step in the selection process. In this type of selection process, each person stands an equal chance of being chosen. This strategy may be used when we receive a high volume of applications.

• “Top down selection” is when candidates are hired or chosen to move onto the next step of the selection process based on their results in the process so far. Candidates with the highest scores overall, or based on business needs may be selected first.

All parts of the assessment process may be used to assess personal suitability.

If you are currently employed with the Federal Public Service, please indicate your current group and level as well as your tenure and the organization you are working for.

If the candidate selected for the position is an indeterminate employee from the Core Public Administration, the staffing mechanism used will be an acting appointment, assignment or secondment. We therefore encourage everyone interested in this position to apply.

We thank all those who apply.


Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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