GC Jobs

Head, National Cable Networks Maintenance

Reference number: GSS23J-061495-000099
Selection process number: 23-GSS-ON-EA-NSDS-22628
Shared Services Canada - Networks and Security Services Branch - Network Operations - DND National Operations
Ottawa (Ontario)
$86,319 to $106,455

For further information on the organization, please visit Shared Services Canada

Closing date: 10 July 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Shared Services Canada (SSC) is committed to creating a workplace that is respectful of Canada’s two official languages. The staffing of bilingual positions, with respect to supervision and the provision of common and central services, is the norm in regions designated bilingual for language-of-work purposes. SSC must ensure that it has adequate bilingual capacity to implement its mandate, while respecting the language rights of its employees and those of client departments across the country. Language training is offered to SSC employees who would like to acquire or improve skills in the other official language for developmental or career advancement purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to SSC? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada (SSC) is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

SSC is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQIA+ community.

SSC has several networks within its Diversity community that promote equality in the workplace and help build a culture of mutual respect. The Diversity community explores ways to increase employee engagement on issues that affect the equity seeking groups. The following networks provide members with a safe place to connect, discuss common issues, exchange information and voice concerns:
- Indigenous Circle
- Black Employees Network
- Persons with Disabilities Network
- Pride Network
- Visible Minorities Network
- Women’s Network

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

- Completion of a post-secondary educational program in a related field of communications/electronics/technology; or
- An acceptable combination of education, training and/or work experience may be considered as an alternative to the minimum post-secondary education stated above, at the manager's discretion.

Degree equivalency

- Recent Experience (within the past 3 years) in conducting configuration management of inside and outside building communications cable network systems, in the Information Communications Technology (ICT) Industry, or
- Recent Experience (within the past 3 years) in equipment/facilities management, maintaining operations and developing life cycling programs for existing systems, preferably in the ICT Industry, and
- Experience in financial budgets, forecast planning and tracking expenditures, and
- Experience in human resources management, supervision and assessment of personnel.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- ICT Industry Training - Certification from ‘Building Industry Consulting Services International’ (BICSI) - Registered Communications Distribution Designer (RCDD).
- Completion of recent ICT industry courses/seminars/webinars or cable network related product manufacturer and vendor supplied training.
- Current Basic AutoCAD Engineering Design training.

Degree equivalency

- Experience with PC based work scheduling software applications.
- Experience with Government of Canada/Departmental procurement procedures and contract tendering process.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

- Knowledge of inside and outside building communication cable networks configuration, including types of cabling, different distribution infrastructure systems and distribution facilities.
- Knowledge of facilities management, maintaining operations of existing systems and developing lifecycle programs to upgrade systems.
- Knowledge of financial budget management, forecast planning and tracking expenditures.

- Ability to lead, supervise and manage subordinate supervisors and directly lead, supervise and manage multidisciplinary teams of employees, promoting teamwork and productivity.
- Ability to present and discuss concepts and technical issues in a clear, concise and effective manner.
- Ability to communicate effectively orally and in writing.

- Leadership
- Analytical skills
- Reliability
- Interpersonal relationship skills

The following may be applied / assessed at a later date (may be needed for the job)

- Ability to work under pressure and manage tight deadlines.
- Willingness to travel – occasional travel for several days in a row.
- Ability to work sitting or standing for long periods of time - this job requires sitting in front of a computer or phone.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- In support of achieving a diverse and representative workforce, selection may be limited to candidates who self-declare as a member of one or more of the following designated Employment Equity groups: Indigenous peoples, members of visible minorities including the Black community, persons with disabilities and/or women. To self-declare, please complete the EE section in your application.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional prese

The Government of Canada Workplace Accessibility Passport helps federal public service employees get the tools, supports and measures they need to perform at their best and succeed in the workplace. It is a tool that allows employees to document their workplace barriers and accommodation needs. It promotes collaboration between an employee and their manager to address barriers and implement the solutions needed to ensure that employees are equipped to succeed on the job, no matter where their duties are performed. SSC is proud to be one of the first in government to offer the Accessibility Passport to its employees.



Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Jérémi Martin - HR Advisor
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