GC Jobs

Heritage Presenter I

Reference number: CAP21J-023097-000040
Selection process number: 2021-CAP-BNP-OC-115
Parks Canada - Visitor Experience
Banff (Alberta), Banff National Park of Canada (Alberta), Lake Louise (Alberta), Kootenay National Park of Canada (British Columbia), Radium Hot Springs (British Columbia), Yoho National Park of Canada (British Columbia)
Term - Anticipatory – starting May to September 2022
$46,234 to $52,046 (currently under review)

Need help with your application? Check out our video for tips and advice!

Closing date: 23 January 2022 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

1. Living accommodations may be provided depending on the location and its availability.
2. You must provide contact information for 3 work references.
3. We will only accept on-line applications received via the jobs.gc.ca site.
4. Individuals who qualified on process 2020-CAP-BNP-OC-070 and 2020-PKS-LLYK-OC-RM-059 need not apply again.

No cover letter required – respond to questions in the on-line application.

NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the essential qualifications (education and all essential experiences).
Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes.


Delivers interpretive presentations, programs and activities to provide visitors of the park with opportunities to discover, appreciate, learn about and enjoy the place and its natural/cultural heritage and understand their significance to Canada.

Interpretive programs may include: hands-on and participatory activities, visitor-centered activities, story sharing, guided walks, evening theatre and campfire programs, visiting busy day-use areas to encourage visitors to keep clean picnic sites, and monitoring secondary roadways by vehicle to provide safe wildlife viewing messages.

Work environment

Do you like to facilitate participatory experiences that help visitors discover and explore their connections to these magnificent places?

Do you like to talk with and listen to people, so you can learn what most excites and inspires people to take actions to protect the mountain parks?

If so, then this might be the job for you!

This could be your work place: Rocky Mountain peaks, turquoise glacial lakes, picture-perfect mountain towns, abundant wildlife, thousands of years of human history, and scenic drives come together in Banff, Kootenay and Yoho National Parks. Millions of visitors visit these iconic national parks for a variety of activities including hiking, biking, skiing and camping in some of the world’s most breathtaking mountain scenery. Banff, Kootenay and Yoho National Parks are part of the Canadian Rocky Mountain Parks UNESCO World Heritage Site.

A typical day for a member of the Interpretation team could involve interacting with visitors at busy day-use areas, presenting significant stories related to the park at campgrounds and delivering safe wildlife viewing messages to visitors travelling on secondary roadways.

Intent of the process

The results of this process will be used to fill anticipated temporary vacancies for 2022 and may be used in the future to fill permanent or temporary vacancies that may arise at the Heritage Presenter I (GT01) level in various locations, with full or part-time hours, for various tenures, such as: Seasonal Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.

From the work locations currently listed on the poster, please clearly identify in your application the work location(s) in which you are prepared to work.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


A secondary school diploma according to provincial standards or an acceptable combination of education, training and experience.

Degree equivalency:
An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, public speaking, dramatic arts, museum studies, traditional Indigenous teachings, history or other discipline relevant to the position) may be considered.

Degree equivalency



• A minimum of three (3) months experience working in the fields of heritage interpretation, theatre/performing arts or public communications
• Delivering messages and information to public audiences (not academic course related audiences) in face-to-face situations with the purpose of engagement, entertainment and/or motivation
• Working in a fast paced environment involving professional communication with the public

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential or Bilingual Imperative

Information on language requirements



• Interpretive theory and techniques such as storytelling, demonstration, theatre programs or guided walks
• General knowledge of Canada’s natural and/or cultural heritage as it relates to Banff, Kootenay and Yoho National Parks



• Adaptability - Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups
• Client Focus - Providing service excellence to internal and/or external clients
• Communication through Interpretation - Listening to others and communicating articulately to inform, influence and involve
• Teamwork - Working collaboratively with others to achieve organizational goals



• Exercises sound judgment
• Communicates effectively orally and in writing
• Takes responsibility
• Personally connects with others

The following may be applied / assessed at a later date (may be needed for the job)


The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.

• Completion of Apprentice Interpretive Guide or Professional Interpretive Guide course through the Interpretive Guides Association
• Facilitating interpretive activities that are holistic, participator, dialogic and/or visitor centered



• Willing and able to work shift-work, late evening hours and/or weekends, and/or statutory holidays and provincial holidays
• Willing and able to wear a Parks Canada uniform as per the uniform policy and/or dress in costume as per Parks Canada requirement
• Willing and able to work and /or travel in varied terrains, weather conditions, isolated locations and by various means of transportation
• Willing and able to stand/walk/hike/drive for prolonged periods
• Willing and able to work from various locations

Conditions of employment

• Obtain and maintain a reliability security clearance
• Possession and maintenance of a valid Alberta Class 5 driver's license or equivalent. Graduated licenses will not be accepted.
• All Parks Canada Agency employees are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity


On November 8th, 2021, the Parks Canada Agency announced the details of its vaccination requirement for all employees.

As per the Policy on COVID-19 Vaccination for Parks Canada Agency, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate, determinate (term), casual, as and when required, and student hiring (full-time, part-time and seasonal). Should you reach the point in the selection process where it is necessary to ensure terms and conditions of employment are met, the hiring manager or a human resources representative will contact you in order to complete a vaccination attestation form.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Lynda Holleman, Interpretation Coordinator
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