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Administrative Services: The office "Go-to" - You want to become one? - Post-Secondary Recruitment

Reference number: PSC18J-017796-000161
Selection process number: 18-RP/PSR-ADMIN
Public Service Commission on behalf of Government of Canada Organizations
Various work locations across Canada
Employment tenures (permanent and temporary) and required security clearance levels may vary according to the position being staffed.
$51,538 to $72,660 (Various jobs at different levels (AS, PM) offering competitive salary and benefits.)

Need help with your application? Check out our video for tips and advice!

For more information on the PSR Program, please visit the Post-Secondary Recruitment website

Closing date: 18 November 2020 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Important messages

The Government of Canada is committed to fostering a public service culture grounded in diversity, inclusiveness and accessibility. An inclusive workplace in which individual differences are recognized, appreciated and respected, and where each person’s talents and strengths are fully developed and utilized.

Representation matters!

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong to.

Give yourself the best chance to succeed!

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities.

To request an assessment accommodation or if you have questions, including the physical environment of the exam room, please contact us as soon as possible at CFP.RPAdaptation-PSRAccommodation.PSC@canada.ca

Canada’s Public Service is recognized as a world class public service. Through this one employer:

• you will have access to a variety of opportunities across the country in a broad range of specializations that offers training, development possibilities and career advancement;

• you will have access to work-life balance through a flexible work environment, excellent benefits and competitive salaries;

• you will be able to put your calling to work and have an impact on your community through your contribution and the quality of your work;

• you will be encouraged to innovate, collaborate and challenge the status quo in achieving results for Canadians and our communities.

Join us and be part of a modern, leading and performing federal public service! Apply today!

Work environment

If you are an administrative services professional or you are driven in building a career in this field, this is the road to take!

By taking this road, you will explore the many avenues within the administrative services world.

It’s not just a desk job! You can expect responsibilities such as:

- managing and distributing information within an office
- handling financial transactions for the office
- coordinating meetings
- sending, receiving or drafting correspondence
- greeting clients
- acting as the point of contact for employees
- organizing events
- coordinating travel arrangements
- coordinating different projects and activities
- researching and analyzing information.

Intent of the process

This inventory will be managed by the Public Service Commission of Canada (PSC) and used by various federal government organizations to staff their positions. Potential candidates will be further assessed for the job to be filled when contacted by the hiring organization.

This is an ongoing process which means you may apply at any time throughout the year.
Don't wait too long though as hiring managers will consult applications as their staffing needs arise.

This inventory enables you to be matched to job opportunities such as: Unit supervisor, Citizen Services Officer, Program Officer, Program Coordinator, Event Coordinator, Administrative Assistant, Executive Administrative Assistant, Paralegal or Legal Assistant, Human Resources Assistant, Financial Assistant, Client Service Agent, Contracts Officer, Business Support, Property Management Coordinator, Case Processing Agent, Planning and Control Officer, Pay and benefits Officer and so much more.

Positions to be filled: 85

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A college diploma, obtained OR will be obtained by January 31st, 2021, from a recognized post-secondary institution in one of the following fields of study:

- Business administration
- Business administration – finance
- Business administration – human resources
- Office administration
- Accounting and management
- Office Management
- Secretarial studies
- Paralegal
- Legal assistance
- Secretarial – medical field
- Communication and media studies
- Hospitality and tourism management


A degree* or an applied degree in any field of study, obtained OR will be obtained by January 31st, 2021 from a recognized post-secondary institution.

*Unless it is otherwise specified (e.g., Master’s degree), the term “degree” refers to a baccalaureate as established by educational authorities.

Degree equivalency

Experience providing administrative support services*.
Experience in providing service to clients by telephone, in person or in writing.

*Administrative support services is defined as, but not limited to: managing agendas, scheduling and organizing meetings/teleconferences, preparing and collating meeting file folders and background materials, procuring office equipment and supplies, maintaining a filing system, data entry, booking travel arrangements, minutes taking, and other related duties.

Note: Experience may be demonstrated through employment, volunteer work, student employment or scholastic activity or achievement.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

During the application process you will be asked to respond to a series of questions about your experience through detailed examples.

We are aware that there are many questions to answer, keep in mind that efforts are rewarded. In answering all the questions for which you meet the criteria, you will significantly increase your chances for an opportunity and let managers know what you bring to the table.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills


The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity


If you are applying to this inventory you’ll need to complete an online test — the Unsupervised Internet Test of Cognitive Ability – Level 1 as part of your application. If you are selected for further consideration, you may be asked to write the General Competency Test Level 2.

For more information on these tests, the testing process and assessment accommodation, please visit: canada.ca/post-secondary-recruitment

Cognitive Ability - Level 1

Applicants must complete the Unsupervised Internet Test of Cognitive Ability - Level 1 as part of the screening for this selection process. This test assesses general problem solving and reasoning ability. You will have 60 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Unsupervised Internet Test of Cognitive Ability - Level 1

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

To request an assessment accommodation or if you have questions, including the physical environment of the exam room, please contact us as soon as possible at CFP.RPAdaptation-PSRAccommodation.PSC@canada.ca

Each request will be individually reviewed. You will be asked to provide information regarding your limitations. If needed, professional documentation could be requested to determine the appropriate accommodation measures. For more information about assessment accommodation, please visit our website at https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

This selection process is being used to staff positions across the country; ensure that you ONLY indicate your true work locations of interest.


Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

For questions about the Post-Secondary Recruitment Program (PSR)
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