GC Jobs

Make a difference! Primary Worker/Kimisinaw: Correctional Officer

Reference number: PEN23J-019789-000046
Selection process number: 2023-PEN-EA-NAT-181414
Correctional Service Canada
Abbotsford (British Columbia), Edmonton (Alberta), Maple Creek (Saskatchewan), Kitchener (Ontario), Joliette (Québec), Truro (Nova Scotia)
CX-02 - Primary Worker/Kimisinaw
$70,958 to $89,068

For further information on the organization, please visit Correctional Service Canada

Information on employment equity

Closing date: 19 October 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

With more than 20,000 employees, CSC plays a key role in contributing to public safety, working around the clock at our 43 correctional institutions, 91 parole offices and 14 community correctional centres across Canada. Join us to help change lives and protect Canadians!

Primary Workers/Kimisinaws play a vital role as the first line of contact for offenders. In addition to performing static and dynamic security, Primary Workers/Kimisinaws are also responsible for case management duties; they carry a caseload of two to four offenders, listen and respond to offenders’ concerns, document information and events, participate in case conferences for decision-making and prepare a variety of reports and recommendations.

The Correctional Service of Canada is seeking interest from persons looking for an exciting and rewarding career as a Primary Worker/Kimisinaw in a women’s institution or Healing Lodge. This is similar to the role of Correctional Officer in a men’s institution; however, the position is classified at a higher level and includes additional responsibilities with respect to case management.

We also strongly encourage you to apply for the position of Correctional Officer I.

For screening and assessment purposes, all communications related to this selection process will be by email. Therefore, candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email) and frequently check their inbox and JUNK/SPAM folders. It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

Candidates who have passed all stages of evaluation and who are selected must complete the Correctional Training Program (CTP), which includes two online training phases, and a 14-week in residence training phase at the CSC Training Academy in Kingston, ON, Summerside, PEI, or another training site.

Correctional Service of Canada recruits receive an allowance of $400/week, up to a maximum of $5,600 for 14 weeks, during Stage 3 of the Correctional Training Program. This allowance, paid bi-weekly, is in addition to the meal and hospitality fees already covered for recruits at this same stage of CTP.

Indigenous candidates may be eligible for an allowance for participation in CTP Stage 3 through a Indigenous Skills and Employment Training Strategy (ISET) stakeholder. For more information on how to access training support dollars, please consult the following website to access a service delivery organization at https://www.canada.ca/en/employment-social-development/programs/indigenous-skills-employment-training/service-delivery-organizations.html.

If you wish to reapply to a Primary Worker/Kimisinaw selection process, the retest period is 180 days from the date of elimination from the process. There is also a retest period of two (2) years for the psychological assessment from the date of elimination. The psychological assessment for Primary Worker/Kimisinaw is also used for Correctional Officer I (men’s institutions) and Correctional Officer II Healing Lodge; as such, the retest period would also apply to those selection processes.

You will not be assessed more than once in the same selection process.

Work environment

We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages.

CSC remains committed to developing and maintaining a strong, inclusive, and diverse workforce that not only reflects the Canadian population, but also the populations we serve. We don’t just accept diversity – we celebrate it! We are making targeted efforts to recruit and retain diverse employees. In fact, CSC is the largest employer of Indigenous peoples in the core public administration. We believe that our ability to deliver accessible and inclusive services is realized when we recognize and retain the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where all perspectives and experiences are valued. We are committed to helping diverse talent thrive.

We encourage women (especially in non-traditional occupations), Indigenous peoples (Aboriginal peoples), persons with disabilities, and members of visible minority groups to apply and declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of the groups.

For further information on the department, work environment, careers at CSC and application process, please visit our website at http://www.csc-scc.gc.ca.

For an overview of the Primary Worker/Kimisinaw position and women’s corrections, please visit the following website: https://www.csc-scc.gc.ca/002/002/002002-0009-en.shtml

We strongly encourage you to complete the Self-Assessment Questionnaire, see following link https://www.csc-scc.gc.ca/careers/003001-0006-en.shtml#pw2. This questionnaire will give you a better idea of the role, requirements, skills and expectations related to a Primary Worker/Kimisinaw position.

Intent of the process

This is an ongoing inventory. The applications received will be periodically accessed and selected applicants will be contacted for further assessment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
Bilingual Imperative --B/--B
English Essential
French Essential

Please note position language requirements:
Atlantic Region - Bilingual Imperative or English Essential
Quebec Region - Bilingual Imperative or French Essential
Ontario Region - Bilingual Imperative or English Essential
Prairie Region - English Essential
Pacific Region - English Essential

Information on language requirements

A secondary school diploma, or a satisfactory score on the Public Service Commission (PSC) test approved as an alternative to a secondary school diploma; or successful completion of a provincially/territorially approved secondary school equivalency test.

Note: Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult link below.

Degree equivalency

The candidate must obtain and maintain a valid Standard First Aid and cardiopulmonary resuscitation (CPR) 'Level C' with automated external defibrillator (AED) certificate from a qualified provider approved by any province/territory in Canada, and in accordance with Part XVI of the Canada Occupational Health and Safety Regulations.


Ability to acquire and analyse information, take appropriate action and make recommendations
Ability to motivate, positively influence, and empower offenders in women’s institutions to make meaningful and responsible choices
Demonstrating integrity and respect, including the CSC Values*
Working effectively with others
Showing initiative and being action oriented
Effective communication skills

* https://www.csc-scc.gc.ca/acts-and-regulations/001-cd-en.shtml#1

The following may be applied / assessed at a later date (may be needed for the job)


Graduation from a recognized post-secondary institution with a degree or a diploma.

Degree equivalency


Recent and extensive experience in performing correctional operational duties in a Correctional Service of Canada institutional environment.

Experience working in a correctional, policing, security, military, or emergency response environment.

Experience working with people in a multi-cultural environment, including Indigenous communities or organizations.

Experience working with vulnerable people in a work or volunteer environment (i.e. homeless, long-term care, people in conflict with the law).

Knowledge of the broader historical factors that have contributed to the over-representation of Indigenous peoples in the criminal justice system, as well as the reconciliation process.

Ability to communicate orally and/or in writing in a language other than English or French that is reflective of the offender population.

Employees must be able to work shifts, variable hours, weekends, and statutory holidays.
Employees may be required to work overtime.

Member of an Employment Equity group: Indigenous peoples (Aboriginal peoples), visible minorities, persons with disabilities and women.

For positions at the Okimaw Ohci Healing Lodge - In accordance with the Memorandum of Agreement signed between Correctional Service of Canada and the Nekaneet First Nation, preference may be given to Nekaneet First Nation members.

Conditions of employment

The candidate must successfully complete a Correctional Service of Canada Correctional Training Program (CTP) and the Women Centered Training program (WCT).

Prior to appointment, candidate must possess a valid unrestricted driver's license that conforms to provincial or territorial requirements. As a condition of employment, candidate must maintain valid unrestricted driver's license throughout employment.

For the province of Quebec: Possess a valid Class 4A driver’s license (Emergency Vehicle) granted by the Société de l'assurance automobile du Québec (SAAQ).

The candidate must meet the medical requirements of Health Canada in accordance with Treasury Board Guidelines.

The candidate must also meet the psychological requirements determined by Correctional Service of Canada. Note: There is a retest period of two (2) years for psychological assessment from the date of elimination.

Enhanced Reliability status.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We also promote the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel:https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/canadian-armed-forces-members-veterans.html.

Candidates who are permanent residents will also be required to provide proof of permanent residency.

Applicants are entitled to participate in the selection process in the official language of their choice.

All job applications must be submitted online.

Candidates will be required to pay for their own travel expenses when attending all required assessments.

A top down selection and/or random selection may be applied at any stage of the selection process.

Please note that candidates’ overall conduct and communications, including email correspondence with CSC or third-party organizations, throughout the entire selection process may be used in the assessment process.

Please note that if you have previously participated in a Primary Worker/Kimisinaw selection process with the Correctional Service of Canada, your results may be applied to the current selection process. This will be confirmed during the assessment stage of the selection process. You are required to submit an application to this selection process to be considered for further assessment.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

National Recruitment
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