Student Attendant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Students will be required to cover all travel expenses to and from the location of work.
Living accommodations will not be provided.
Hours of work: 37.5 per week

We will only accept on-line applications received via the jobs.gc.ca site. No cover letter required – Respond to questions in the on-line application.

*** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

Your job application must clearly demonstrate that you meet all the screening requirements in order to move on to the next step. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the screening questions. The lack of information in the form requested may result in the rejection of your application.

Duties

Providing visitor service and information, revenue collection and daily cleaning/maintenance at campgrounds & day use areas to enhance the visitor experience. This includes but is not limited to:
- Greeting visitors and providing orientation, information and direction;
- Confirming reservations;
- Selling campsites;
- Cleaning campground washrooms and other facilities on a daily basis such as day use area washrooms and pit privies;
- Cleaning and maintaining campsites;
- Cleaning grounds and picking litter;
- Stacking and bagging firewood;
- Emptying trash and recycling receptacles;
- Participating in special events.

Work environment

Come join our team at Rocky Mountain House National Historic Site and learn about the cultural history of the fur trade and Parks Canada’s accommodation services so you can share the history and the product offers with our visitors from across the country and around the world.

Intent of the process

The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate.

Positions to be filled: 5

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A full-time secondary or post-secondary student in an accredited institution

Degree equivalency

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EXPERIENCE IN:

- Experience providing information and service to the public, including complaint resolution;
- Experience in point of sale equipment operation, cash handling, and balancing daily sales;
- Experience in cleaning washrooms and facilities in a commercial setting.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

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KNOWLEDGE OF:

- Parks Canada places and its mandate, objectives and programs;
- Knowledge of cash handling practices;
- Knowledge of Health & Safety practices;
- Knowledge of safe cleaning practices.

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ABILITIES:

- Attention to detail: Working in a conscientious, consistent and thorough manner. For example, recognizing obvious information.
- Client & team focus: Providing service excellence to visitors and co-workers. For example, providing added value.
- Concern for safety: Identifying hazards and potential hazards and taking action to ensure a safe environment. For example, making recommendations to improving workplace safety.
- Sound decision making: making decisions involving different levels of risk and ambiguity. For example, basing decisions on rules and policies.
- Interactive communication: Listening to others and communicating articulately. For example, using open, two-way communication.
- Problem solving: Identifying problems and solutions. For example, trouble-shooting and solving basic problems.
- Teamwork: Works collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand and the perspectives of others to achieve common goals.

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PERSONAL SUITABILITY :

- Exercises sound judgement;
- Communicates effectively
- Makes things happen;
- Demonstrates integrity;
- Strives for excellence.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:

The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.

• Ability to communicate in French

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OPERATIONAL REQUIREMENTS:

- Willing and able to work shifts, weekends, holidays and overtime
- Willing and able to work outdoors and be exposed to various weather conditions
- Medium physical effort to lift 50 lbs maximum with frequent lifting/carrying up to 25 lbs

Conditions of employment

- Reliability status security clearance - with fingerprints
- Willing and able to wear Parks Canada uniform and safety equipment
- All Parks Canada Agency employees are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

Persons are entitled to participate in the appointment process in the official language of their choice.
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On November 8th, 2021, the Parks Canada Agency announced the details of its vaccination requirement for all employees.

As per the Policy on COVID-19 Vaccination for Parks Canada Agency, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate, determinate (term), casual, as and when required, and student hiring (full-time, part-time and seasonal). Should you reach the point in the selection process where it is necessary to ensure terms and conditions of employment are met, the hiring manager or a human resources representative will contact you in order to complete a vaccination attestation form.
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We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information