GC Jobs

Manager, Field Medical Services / Senior Area Medical Officer

Reference number: DVA22J-022706-000010
Selection process number: 22-DVA-EA-CH-431355
Veterans Affairs Canada - Service Delivery - Health Programs
Various locations
MD-MOF-02, MD-MOF-03
$168,717 to $212,134

For further information on the organization, please visit Veterans Affairs Canada

PSC - Applying for Government of Canada jobs: How to apply

Closing date: 1 September 2022 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Veterans Affairs Canada is committed to building a diverse workforce that is representative of the Canadian population through equitable and accessible employment practices. We strive to achieve an inclusive and open work environment that embraces a variety of perspectives where accessibility is a central pillar to all. These qualities help us make a positive impact in the lives of our increasingly diverse clientele, in a workplace where everyone’s contributions are valued.

Veterans Affairs Canada is seeking talent from a wide range of communities, identities, and backgrounds. We value the experience of diverse groups of women, men, and gender diverse people. Using a Gender-based Analysis Plus lens, we recognize that there are multiple characteristics that intersect and contribute to our social and professional identity. These include race, ethnicity, religion, age, mental or physical disability, sexual orientation, education, veteran status, and more. The interaction between these factors has a positive influence on how you, as an employee, help us develop, implement, and deliver the services and benefits we provide. We are committed to establishing a workplace culture that is accessible by design to ensure that all employees are fully supported to flourish in their roles.

We welcome members of equity seeking groups to apply and recognize that the current Employment Equity Act does not fully encompass all equity seeking group members. If you are a member of the groups indicated in the Employment Equity Act, we respectfully request that you self-declare during this process. These groups include women, aboriginal persons, persons with disabilities and members of a visible minority community.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (nonessential) qualifications.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples.

Candidates may not be solicited for incomplete or possible missing information. Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

Veterans Affairs Canada is supportive of a wide variety of flexible work arrangements. The opportunity for hybrid work arrangements (a combination of office and home) will be considered on a case by case basis dependent on operational feasibility at the time of hiring. A variety of work schedules may be available (full-time and part-time). Employees are not on-call nor are they expected to work shift work. All employment will take place during the core business hours.


Reporting to the Director of Medical Services, the Manager Field Medical Services (MD-MOF-03) is responsible for a team of Senior Area Medical Officers spread across the country who provide services to clients of Veterans Affairs Canada (VAC), including the completion of Pension Medical Exams for disability assessment purposes. The successful candidate will be responsible for all aspects of Management including people management, financial management, strategic oversight and relationship building with colleagues both within and external to the Department. As health care practices continue to evolve, brought on in part by the COVID-19 pandemic, the successful candidate will be responsible for the continual adaptation of services to meet the needs of our clients.

Reporting to the Manager Field Medical Services, Senior Area Medical Officers (MD-MOF-02) work to provide services to VAC clients including the completion of Pension Medical Exams for disability assessment purposes, both in-person and virtually. As integral members of interdisciplinary teams, Senior Area Medical Officers utilize their medical expertise to provide advice and recommendations to other health professionals and area office staff regarding health care benefits, services and programs to optimize health outcomes for VAC clients.

Work environment

VAC strives to provide exemplary, client-centered services and benefits that respond to the needs of Veterans, our other clients and their families, in recognition of their services to Canada; and to keep the memory of their achievements and sacrifices alive for all Canadians.

Through a focus on care, compassion and respect for both our clients and employees, VAC offers high quality service while balancing the work and personal needs of our employees to create a workplace of choice for all employees.

Intent of the process

The intent of the process is to create pools of qualified candidates which could be used to staff similar or identical positions with various tenures, workplace arrangements, language requirements and/or security clearance levels in various Federal Government Departments or Agencies, in various locations.

Interested candidates will have the opportunity to identify if they are applying for the Manager Field Medical Services (MD-MOF-03) position, the Senior Area Medical Officer (SAMO) position, or both. The education and experience required is deemed the same for both positions, but the competencies differ slightly.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1 - Graduation with a degree from a recognized school of medicine

Degree equivalency

EX1 - Significant* experience in the practice of medicine.
EX2 - Experience working in a team setting with other health and non-medical professionals.
EX3 - Significant ** experience working with the following software/programs: Word, Email, Electronic medical records software.

*Significant is defined as the depth and breadth normally associated with approximately 5 years of experience.
**Significant is defined as current or previous, regular (at least weekly) use of these softwares/programs for a prolonged period of time (at least 6 months).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Official Languages Proficiency:
English Essential
Bilingual Imperative CBC/CBC

Information on language requirements

COMP1 - Create Vision and Strategy*
COMP2 - Mobilize People*
COMP3 - Uphold Integrity and Respect
COMP4 - Collaborate with Partners and Stakeholders
COMP5 - Promote Innovation and Guide Change
COMP6 - Achieve Results*

*These competencies are only relevant to the MD-MOF-03 Manager, Field Medical Services position.

AB1 - Written Communication
AB2 - Oral Communication

The following may be applied / assessed at a later date (may be needed for the job)

Asset Experience:
AEX1 - Experience or training in one or more of the following specialties:
- rehabilitation medicine
- psychiatry
- disability assessment
- compensation or insurance medicine
- occupational or industrial medicine
- military medical practice
- sports medicine
AEX2 - Experience managing a budget for at least one fiscal year
AEX3 - Experience providing medical care and/or services to Veterans
AEX4 - Experience managing human resources
AEX5 - Experience working as a member of the Canadian Armed Forces

Organizational Needs:
In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, Persons with a Disability; Visible Minorities.

Operational Requirements:
• Willingness to travel occasionally within Canada
• Willingness to work overtime
• Willingness to work in a virtual environment

Conditions of employment

• Security Clearance: Reliability and Secret
• Hold a current valid registration as a physician and remain in good standing with the regulatory body in the province where the position is located.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications.

One or more asset qualifications may be used during the screening to manage the volume of applications.

Candidates will be asked to provide proof of their education credentials at a later date.

Candidates may be asked to provide proof of Canadian Citizenship at a later date.

When you apply for this process, please keep in mind that most essential merit criteria (education, experience and competencies) will be assessed by the answers you provide in your online application. As a result, please ensure you allow yourself a significant amount of time to complete this application.

An interview and/or written exam may be administered.

Reference checks may be sought.

The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

PLEASE NOTE: All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

A new Public Service Commission unsupervised language test of reading comprehension and written expression for Levels B or C may be used to assess candidates second language evaluation as part of this process. Link to further information: https://www.canada.ca/en/public-service-commission/corporate/about-us/letters-heads-human-resources/new-psc-unsupervised-test-written-expression-level-b-c-20-10.html


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Nicole Bellamy - HR Assistant
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