Selection process number: 23-STC-EA-NAT-SSO
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Statistics Canada is hiring interviewers to help facilitate current and upcoming survey collection.
• Enjoy engaging in meaningful work that can benefit your community?
• Communicate well and enjoy interacting with a variety of people?
• Welcome the opportunity to develop new skills through exciting and fast-paced work assignments in a dynamic work environment?
If this sounds like you, then consider applying for an interviewer position.
A Statistics Survey Operations Interviewer conducts survey collection activities with the public, this includes using a variety of methods to obtain statistical information as required by the Statistics Act.
- will organize and complete work assignments as per instructions.
- use a variety of equipment and materials associated with the gathering of survey information.
- will be responsible for developing and maintaining productive and harmonious relationships with respondents (households, persons, businesses, institutions, and farm operators) of assigned surveys.
- contact respondents either by phone or in-person, conduct interviews and obtain completed questionnaires.
Statistics Canada hires interviewers as needed for jobs up to 35 hours a week to conduct a variety of surveys. Interviewers may work from home or on-site based on operational requirements. They primarily conduct phone interviews or travel to conduct interviews in the respondent's home.
Intent of the process
Statistics Canada is establishing national inventory for three regions within Canada to facilitate recruitment when there is a need to do so. The national inventory is used to fill positions in any province or territory across Canada.
Inventories for Northwest and Northeast regions are also available. The Northwest regions are Yukon, Northwest Territories, and Nunavut. The Northeast regions are Nunavik (northern Quebec) and Nunatsiavut (northern Newfoundland). The inventories are specific to these regions and hiring priority is placed on currently living in those regions.
Positions to be filled: Number to be determined
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
Successful completion of secondary school according to provincial standards or approved alternatives. An acceptable combination of education, training and/or experience may be accepted.
Experience performing computer functions (opening /closing and locating software programs and files; utilizing word processing, email and spreadsheet software, etc.)
The following competencies will be assessed through your application:
• Accountability and Dependability
If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
• Willingness and ability to travel as required
• Willingness and ability to work overtime
• Reliable telephone service/cellphone coverage at your place of residence
• Mobility normally associated with the possession of a valid driver’s license and the unrestricted use of a vehicle*
*For local work assignments, travel via available transportation (for example, public transit, personal vehicle, etc.) may be required.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
Various Language Requirements – English Essential; French Essential; Bilingual (English and French)
The following competencies will be assessed through an interview or references:
• Influencing Others
• Effective Oral Communication
• Ethics, Integrity and Respect
• Effective Interpersonal Interactions
The following may be applied / assessed at a later date (may be needed for the job)
During the application process you will be asked to respond to a series of questions about your availability, second language proficiency and job requirements. We ask that you respond to these questions truthfully and accurately as we will be using these to determine what type of positions your candidacy will be considered for.
Experience in the use of Microsoft Office applications (e.g. Outlook, Word, Excel) or similar software
Experience gathering information in order to conduct a survey
Experience dealing with the public
Statistics Canada is committed to hiring and promoting a skilled and diversified workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.
At Statistics Canada we recognize that a diverse and inclusive workplace that can harness the diverse backgrounds, talents and perspectives of its employees is essential to building a better, more productive and more innovative Canada. Statistics Canada promotes the advantages of diversity and inclusion in the federal government and offers interesting career opportunities and rewarding challenges for everyone.
Conditions of employment
Reliability Status security clearance
• Willingness and availability to work variable hours, including days, evenings and weekends
• Reliable broadband internet service at your place of residence
• Willingness and ability to carry out the duties associated with this position from your home as required, in a location that is secure and safe from hazards that may cause injury, and cover all costs related to the maintenance of your home and its associated use.
Any conditions of employment that are required for the position, must be met before an appointment is made. All costs associated with meeting the conditions of employment are the candidate’s responsibility. Candidates must meet and maintain the relevant conditions of employment throughout their employment.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Statistics Survey Operations (SSO) is Statistics Canada’s survey collection operation. SSO employs thousands of Interviewers across Canada. SSO Interviewers conduct over 2.5 million interviews with Canadians every year. The success of Statistics Canada’s surveys is due in large part to the trust Canadians place in our Interviewers. Statistics Canada’s commitment to Canadians’ confidentiality and privacy is central to the work we do.
SSO is not subject to the Public Service Employment Act (PSEA) and handles its own recruitment. For this reason, SSO uses a different staffing process and its terminology may not be the same.
Candidates must clearly demonstrate how they meet each of the essential education and experience. You must provide one or more examples from your experiences that you feel demonstrates your proficiency in each qualification.
A good way to proceed with the development of your example would be to use the STAR model:
S – Situation: Describe the situation and provide all relevant details.
T- Task: What tasks did you have to perform? What needed to be done to resolve the situation?
A- Actions: What did you do to resolve the situation and why did you choose this action plan? Did you consider other options? Why weren’t those options chosen?
R- Results: What was the result of the actions you took? What could you have done differently? Was the client satisfied? Did you achieve your goals?
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
We thank all those who apply. Only those selected for further consideration will be contacted.
|Statistical Survey Operations Recruitment Team|
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