GC Jobs

(IS-02 & IS-03) Communications - Junior Officer and Officer

Reference number: INF22J-021250-000113
Selection process number: 2022-23-INFC-COM-EA-0005
Infrastructure Canada - Communications Branch
All positions are located in Ottawa; however, we are seeking regional and remote candidates to represent locations across Canada, and telework agreements may be considered on a case-by-case basis. We encourage candidates from across the country to apply.
IS-02, IS-03
$61,152 to $77,368

For further information on the organization, please visit Infrastructure Canada

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Closing date: 30 June 2022 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

 You will be required to complete screening questions as part of your online application. It is your responsibility to provide appropriate examples and sufficient information that illustrate how you meet each qualification. Failing to do so may result in your application being rejected.

 Asset criteria are not essential to your qualification in a pool; as such we do not expect you to respond to each asset criteria. However, we encourage you to respond to any and all asset criteria that you feel correspond to your experience or qualifications, as this may be a deciding factor in determining the type of opportunities you may be considered for.

Asset qualifications may be a deciding factor in choosing the person to be appointed as a right-fit for a position and/or may be invoked to manage the volume of candidates.

By applying to this process, you consent to all application and assessment material being shared with other government departments interested in staffing similar positions.

Throughout the process, you will be required to provide requested information promptly and make yourself available for assessment:
• You will not be solicited for incomplete or missing information;
• You must reply to correspondence within prescribed deadlines;
• Acknowledgements of receipts will not be sent;

Assessments may be conducted in any order and at any phase of the process:
• A variety of evaluation tools, methods and assessment timelines may be used throughout the process, including, but not limited to, standardized tests (ex: EPSI), exams, interviews, reviews of past performance and accomplishments, references, etc.:
• If you are successful in a pool, references may be contacted informally;
• Your first official language (English or French - the official language in which you are generally more proficient) will be assessed.

We may also request the following information in any order, at any phase of the process:
• Security clearance Information, if applicable;
• Proof of education, including Canadian equivalency;
• Second Language Evaluation (SLE) results, if applicable.

All of the information collected during the selection process, including behaviour and communication, from the time of application until the end of the process, may be used to evaluate candidates.

Work environment

At Infrastructure Canada, we aim to be an employer of choice in the federal government:

• We work with all orders of government and key partners to invest in modern public infrastructure.
• Our investments in areas such as public transit, bridges and walking and cycling paths, safe and clean drinking water, and cultural and recreational centres – and our support to urban, Indigenous, rural and remote communities across Canada to help address local homelessness needs —are helping to build stronger communities across Canada.

At Infrastructure Canada, we are proud to:
o Provide a healthy, respectful and supportive work environment for all employees;
o Celebrate our diversity and our commitment to values and ethics;
o Encourage our employees to innovate and strive for excellence;
o Commit to continued learning and employees’ career development;
o Embrace new technology that enables a more effective and flexible workplace.

You can contribute your creative ideas while working with a team of professionals who take pride in the work they are doing to improve the lives of Canadians.

Intent of the process

- The intent of this selection process is to appoint candidates who are successful in the pool when vacancies arise within the Communications Branch at Infrastructure Canada.

- Once Infrastructure Canada has concluded their initial appointments, the pool may be shared with other government departments.

- Qualified candidates who self-declare as members of Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected for appointment first to fulfill organizational needs. In addition, this organizational need may be invoked at any stage of the selection process.

Positions to be filled: 6

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1: A degree from a recognized post-secondary institution.

1. Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor’s degree without specialization is called for in a position classified as IS.

2. At the manager’s discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency


STREAM 1 – IS-02:
E1: *Experience in writing and editing corporate, academic, or professional communications products or briefing materials.

E2: *Experience in conducting research and providing communications support to communications advisors, supervisors or managers.

E3: *Experience in liaising and working with clients, partners, or **stakeholders.

STREAM 2 – IS-03:
E4: *Experience in researching, writing and editing at least two (2) of the following communications-related product areas: news releases, backgrounders, fact sheets, speeches, articles, social media content, intranet or web content, media lines, or marketing/promotional material.

E5: *Experience in planning or supporting announcements and events for professional activities or initiatives.

E6: *Experience in building and maintaining relationships with **stakeholders.

*Experience is defined as having obtained a diverse range of experience normally acquired over a minimum of one (1) cumulative years.

** Stakeholder is defined as an individual or group (external to your own team or work unit) that has an interest in any decision or activity of an organization, team, project, or policy.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various: Bilingual Imperative BBB/BBB, English Essential, English or French Essential, Bilingual Non-Imperative BBB/BBB (if Employment Equity as an Organizational need is invoked for the appointment).

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

C1: Demonstrating integrity and respect.
C2: Thinking things through.
C3: Working effectively with others.
C4: Showing initiative and being action-oriented.
C5: Oral Communication.
C6: Written Communication.

The following may be applied / assessed at a later date (may be needed for the job)

AE1: Experience using graphic design software and creating graphics for publications, web content, intranet or promotional products.

AE2: Experience in writing communications plans.

AE3: Experience in writing speeches for senior management (Vice President, Chief Executive Officer, or Assistant Deputy Minister/EX-04 level, or equivalent and above) or elected officials.

AE4: Experience in employee/internal communications such as developing or managing content for an employee intranet, developing or implementing internal communication strategies.

AE5: Experience using virtual platforms (such as Zoom, MS Teams, Skype, etc.) to coordinate and conduct events for professional or academic activities.

AE6: Experience in media relations activities such as media monitoring or responding to requests for information from the media.

AE7: Experience working with special event organizing committees, municipal, provincial or territorial governments, or other federal agencies/departments.

AE8: Experience as a ministerial or departmental *liaison.

*The liaison role include duties, such as, but not limited to: negotiating with others on communication issues and managing expectations, developing and fostering relationships with a senior office, being the point of contact between a business office and a senior office, and understanding their parent business and how it impacts its clients

The Department of INFC is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, persons who self-declare as members of Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected first for appointment to fulfill organizational needs.

Depending on the position to be staffed, operational requirements could apply, such as:
• The willingness and ability to work overtime, often on short notice.
• The willingness and ability to work flexible hours (ex: 9-5 or 10-6), as required.
• The willingness and ability to travel, as required.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

• All job applications must be submitted using the www.jobs.gc.ca website. No application will be accepted by email. Should you require accommodations, you are strongly encouraged to contact us as soon as possible and prior to submission, in order for appropriate arrangements to be made.

*If you experience any technical or system related difficulties when completing your application, please contact GC Jobs Support (http://www.cfp-psc.gc.ca/contact-jobs/index-eng.php).

*If you have any questions relating to the merit criteria or assessment process (non-technical / non-system related), please contact our team at the coordinates below. Please note that our business hours are from 7:30 a.m. to 4:30 p.m. (Eastern Time), Monday to Friday, not including statutory or government holidays recognized in the province of Ontario.

• Our intention is to communicate with you via email. You must include in your application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

• You must meet all essential qualifications in order to be appointed to a position.

• A verification of your security clearance may be done.

• A random selection, top down selection (ex: highest 5 scores), or cut-off score (ex: pass mark of 6/10 with a cut off score of 8/10) may be used in the determination of those to be given further consideration in the assessment process.

• Indeterminate employees at the same group and level or equivalent may be considered first for deployment.

• You are entitled to participate in the appointment process in the official language of your choice.

• Please ensure that your first official language and preferred language is also indicated in your application and the information in your profile is accurate.

• We may request your letter of offer to validate your group and level (if applicable).

• Successful candidates must meet and maintain the Conditions of Employment throughout their employment.


Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

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