Heritage Presenter I

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We will only accept on-line applications received via the jobs.gc.ca site

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
- Applicants can verify the status of their applications, at any time.
- Applicants can be notified electronically of tests or interviews and results.
- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

Duties

Takes cash, credit, cheque payments for tours, events and programs. Sells Discovery Passes and Parks Canada Merchandise. Delivers interpretive presentations, programs, information and activities to provide visitors with opportunities to discover, appreciate, learn about and enjoy Parks Canada places throughout the province and country. Delivering messages to visitors to allow them to enjoy Parks Canada’s natural and/or cultural resources and understand their significance to Canada.

Work environment

Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Intent of the process

This process (will OR may) be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic (profiles OR requirements) in same or other parts of the country.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
A post-secondary school diploma or PSC approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position.

Note: Acceptable combination of education, training and experience:

Two years of secondary school or PSC approved alternatives; AND
• Successful completion of a minimum of one (1) course relevant to the duties of the position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers including training provided by Aboriginal elders or group that may include but are not limited to courses in heritage interpretation, communications, public speaking, performing arts); AND
• A minimum of three (3) months experience working in the fields of education, interpretation, and/or outreach-communications.

Degree equivalency

EXPERIENCE:
Experience in paid or volunteer work that entailed direct contact and communication with the public

Experience in delivering messages/information to groups in face-to-face situations with the purpose of education, engagement, entertainment and/or motivation;

Experience in handling cash

Experience working in retail or selling merchandise or sales.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:

• Knowledge of communication, presentation and interpretive techniques such as storytelling, demonstration, theatre programs or guided walks;
• General knowledge of Canada’s natural and/or cultural heritage;
• Basic knowledge of services, activities and facilities (specific to Park site, marine conservation area and region);
• Knowledge of sales techniques.

ABILITIES:

• Adaptability - Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups
• Client Focus - Providing service excellence to internal and/or external client
• Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise
• Teamwork - Working collaboratively with others to achieve organizational goals
• Communication through Interpretation - Listening to others and communicating articulately to inform, influence and involve

PERSONAL SUITABILITY

• Make things happen
• Exercises sound judgment
• Personally connects with people
• Communicates effectively

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
The position requires the incumbent to:
• Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays
• Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements
• Work and/or travel in varied terrains, weather conditions, isolated locations and by various means of transportation
• Stand/walk/hike for prolonged periods
• Lift up to 18 kg

Conditions of employment

Conditions of employment
Reliability Status security clearance - Reliability Status security clearance - Obtain and maintain a Reliability status security clearance (to be completed upon hiring)

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.
We thank all those who apply. Only those selected for further consideration will be contacted

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information