Various Visitor Services Jobs

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

This process could be used to create a roster of qualified candidates to staff
Similar positions with different employee statuses, security level or profiles
OR language requirements, in these same locations or elsewhere in the country.

Duties

La Mauricie and Western Quebec Field Unit is looking to fill several visitor service positions : heritage presenter, facilities and visitor services attendant! These temporary opportunities would allow you to work at one of the following Parks Canada enchanting location :

- Manoir Papineau National Historic Site (NHS) (Montebello)
- Fort Chambly National Historic Site (Chambly)
- Fort Lennox National Historic Site (St-Paul-Île-aux-noix)
- The Fur Trade at Lachine NHS (Montréal)
- Lieu historique national d’Obadjiwan–Fort-Témiscamingue (Duhamel-Ouest)
- And in La Mauricie National Park (Shawinigan)

Whether you're a teacher teacher passionate about history who is looking to fill your summer, a retiree with an outdoor enthusiast, or you're looking for your dream job, now is the time to apply!

Here are more informations about the positions :

Visitor Facilities Attendant (GS-BUS-02) : is responsible for carrying out routine maintenance and cleaning of buildings, campgrounds, beaches and walkways, etc. It also contributes to the visitor experience: responding to general inquiries; direct visitors to locations where they can receive requested information and services. This role is essential to fulfilling Parks Canada's mandate by ensuring a clean and healthy place for visitors. You will regularly be required to work in a team and outside.

Visitor Services Attendant (GS-MPS-04) : The Visitor Services Officer is responsible for greeting visitors and providing them with information and directions regarding services, programs, attractions and security measures. He/she may be called upon to collect revenues, take care of the shop and reconcile deposits.

Heritage Presenter (GT-01) : Delivers interpretive presentations, programs and activities to provide visitors of the park, historic site or marine conservation area with opportunities to discover, appreciate, learn about and enjoy the place and its natural and/or cultural resources and understand their significance to Canada.

Work environment

The Mauricie region and Western Quebec field unit is responsible for the operation and maintenance of 13 national historic sites located in the regions of Outaouais, Montréal, Montérégie, Lanaudière, Eastern Townships, Mauricie and Témiscamingue thus that of la Mauricie national park

Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Intent of the process

While this inventory indicates a later closing date, we will be withdrawing applications for a first wave of evaluation at the end of February for employment opportunities this summer.

This process could be used to create a roster of qualified candidates to staff Similar positions with different employee statuses, security level or profiles OR language requirements, in these same locations or elsewhere in the country.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

** FOR ALL JOBS ** :
- Adaptability.
- Demonstrating integrity and respect.
- Working efficiently with others.
- Showing initiative and being action-oriented.
- Focus on the customer.

** VISITOR FACILITIES ATTENDANT (GS-BUS-02) **
* Experience in providing professional cleaning services may be considered an asset.
- Ability to properly use materials, products and equipment, to keep them in good order, and to maintain an inventory

** VISITOR SERVICES ATTENDANT (GS-MPS-04)**
* Experience in providing customer service and knowledge of the region's tourism offering may be considered assets.
- Ability to anticipate and respond to visitor needs.
- Ability to communicate effectively orally.
- Ability to carry out treasury operations (deposits, cash keeping)

** HERITAGE PRESENTER (GT-01) **
* Experience in theatre/performing arts, heritage performance or education may be considered an asset. General knowledge of the history of Quebec and Canada could also be considered an asset.
- Ability to communicate through interpretation: Listening to others and communicating in a way
articulated to inform, influence and engage.

Conditions of employment

Reliability Status security clearance - Successful applicants will be invited to attend the reliability status process.

Operational requirements:
- For some positions, handling of historical weapons or other types of items may be requested
- Work shift work, and/or weekends, and/or statutory holidays and provincial/territorial holidays
- Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume.
- For some positions, wearing Parks Canada uniform in accordance with the Parks Canada Dress Policy and/or the wearing of period costume may be required;
- Work in varied terrains, weather conditions and travel by various means of transportation
- May have to pPerform physical tasks as per the job requirements (e.g. lift up to 25 kg)

For certain position :
- Hold and maintain a valid driver's license

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

Each person is entitled to participate in the appointment process in the official language of their choice.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Travel costs for individuals who are not Federal Public Servants will not be covered.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information