Informal Conflict Management Practitioner

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We will only accept on-line applications received via the jobs.gc.ca site.

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
- Applicants can verify the status of their applications, at any time.
- Applicants can be notified electronically of tests or interviews and results.
- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

Duties

- Informal Conflict Management Practitioners provide informal conflict management services, including mediating, facilitating and coaching clients and groups in complex situations, training and awareness sessions and workplace assessments and interventions.
- Services are provided to Parks Canada staff at all levels of the agency, including staff working in remote historic sites, national parks and marine conservation areas.
- Services are provided virtually and on-site, depending on the needs of the clients and the availability of the practitioner. This means you will visit some of the most beautiful sites in Canada!

Work environment

Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

https://www.youtube.com/watch?v=6plofYCEVhM

Intent of the process

The intent of this process is to staff an indeterminate position and will be used to create a list of qualified candidates to staff similar positions with various tenures or linguistic profiles in same or other parts of the country.

A permanent vacancy exists for this position in the west. Preference could be given to candidates in the Vancouver or Victoria area. This process could be used to staff the position on a temporary basis through the use of an Interchange from another government department.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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EDUCATION

ED: Degree from a recognized post-secondary institution with acceptable specialization in a field related to the position (human resources management, labour relations or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed) OR an acceptable combination of education, training and/or experience that is comparable to a degree,

AND

at least 150 hours of conflict resolution training specific to the field of informal conflict management/alternative dispute resolution from a recognized institution (the candidate will be asked to provide written proof of training).

Degree equivalency

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EXPERIENCE

EX1: Significant** experience in providing workplace informal conflict management services, in at least three (3) of the following spheres: conflict analysis, consultation, conflict coaching, facilitation, mediation, and group interventions.

** Significant experience is defined as depth and breadth of experience normally acquired over at least one (1) year dealing with varied and complex files.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

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ASSET EDUCATION/ACCREDITATION

AED1: Professional designation or accreditation (Qualified or Chartered Mediator, professional Coach, leadership coach or facilitator).

Degree equivalency

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ADDITIONAL EXPERIENCE

AE1: Experience in delivering or developing training sessions in person or virtually;
AE2: Experience in facilitating team or group processes, discussions and interventions;
AE3: Experience in providing at least one (1) of the following: executive, leadership, or conflict coaching;
AE4: Experience leading mediations;
AE5: Experience conducting workplace assessments or scans aimed at understanding of workplace relationships, dynamics, specific issues and needs to allow for satisfactory resolution;
AE6: Training or experience in trauma-informed approaches;
AE7: Experience working with Aboriginal peoples.

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KNOWLEDGE

K1: Knowledge of the guidelines, policies, resources, and official mechanisms available to deal with these various concerns in federal public sector;
K2: Knowledge of interest-based negotiation and collaborative conflict resolution theories and practices.

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ABILITIES

A1: Ability to analyze and synthesize information to understand organizational issues and trends, identify options, and make relevant observations in support of sound decision;
A2: Ability to adapt in order to work effectively in ambiguous or changing situations, and with diverse individuals or groups;
A3: Ability to problem-solve in an interest-based manner;
A4: Ability to organize work, prioritize, and manage time efficiently;
A5: Ability to communicate effectively both orally and in writing.

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PERSONAL SUITABILITY

PS1: Demonstrated Integrity
PS2: Exercises Sound Judgment
PS3: Personally connects with people

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OPERATIONAL REQUIREMENTS

- Willingness and ability to travel on a regular basis.
- Willingness and ability to work a flexible schedule, including occasionally long hours, as required.
- Willingness and ability to travel to remote and isolated areas.

Conditions of employment

Reliability Status security clearance - Reliability Status

Valid Driver’s license

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted

Travel cost for individuals who are not Federal Public Servants will not be covered.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information