Heritage Presenter I (GT01)/Park Naturalist

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Delivers interpretive presentations, programs and activities to visitors of Bellevue House National Historic Site and supports the maintenance of large heritage grounds and gardens. Provides visitors with opportunities to discover, appreciate, learn about, and enjoy the place and its natural and cultural resources, and understand their significance to Canada. In this role, you will:

• Present meaningful, captivating, and enjoyable interpretation programs and activities to deliver national historic site messages.
• Demonstrate and employ heritage methods to present and support the maintenance of large heritage grounds and gardens.
• Greet and orient visitors; deliver reception, orientation, public safety and interpretive messages.
• Provide feedback and suggestions to improve programs and services.
• Model interpretation techniques and practices to students and volunteers.
• Ensure that rules, procedures, and regulations regarding public and employee safety are followed.
• Handle cash and work with the point of sales.

Work environment

Be part of an inspiring team! Parks Canada is a world leader in conservation, dedicated to protecting Canada’s natural and cultural treasures and presenting them for the world to appreciate and enjoy. The Heritage Presenter will join a motivated Visitor Experience team at Bellevue House National Historic Site. We are hiring an individual with a passion for the natural world and history who wants to help build meaningful connections to this heritage place. The successful candidate will have basic gardening skills to present and support the maintenance of large heritage grounds and gardens, and strong interpersonal abilities to engage inquiries from multiple visitors and to work cooperatively with colleagues. The Interpretation team requires an empathetic, tactful and engaged team member with leadership skills and a strong orientation toward client service and education. The role is to inform, educate and inspire visitors to share in conversations about Canada’s natural and cultural heritage at Bellevue House National Historic Site and help visitors learn about the past while being exposed to inclusive perspectives on the site’s history.

The successful candidate will be exposed to various weather conditions when delivering presentations, moving between facilities, and working outdoors, and the role involves periods of lifting, carrying, and transporting materials and objects of up to 30 lbs. There is exposure to dirt, dust and odours when working in the gardens, grounds and orchard and giving demonstrations, and potential exposure to noxious vegetation, and stinging/biting insects.

Intent of the process

This process may be used to create a pool of qualified candidates to staff similar position (s) with various tenures, security levels and/or language requirements or in different locations.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A post-secondary school diploma or PSC approved alternatives or acceptable combination of education, training, experience and/or traditional knowledge relevant to position.

Note: Acceptable combination of education, training and experience:

Two years of post-secondary school or PSC approved alternatives; AND
• Successful completion of a minimum of one (1) course relevant to the duties of the position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers including training provided by Aboriginal elders or group that may include but are not limited to courses in heritage interpretation, communications, public speaking, performing arts); AND
• A minimum of three (3) months experience working in the fields of education, interpretation, and/or outreach-communications.

Degree equivalency

EXPERIENCE:
• Experience delivering programs and activities to a wide range of audiences using a variety of interpretation and presentation techniques.
• Experience in providing service that entailed direct contact and communication with the public.
• Experience with basic gardening and/or light grounds maintenance.
• Experience handling cash and operating point of sales.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual positions, level _ _ B / _ _B_, BBB/BBB, imperative to appointment.

Information on language requirements

KNOWLEDGE:
• General knowledge of the history of Bellevue House National Historic Site.
• Knowledge of basic gardening and/or horticultural methods.

ABILITIES:
• Ability to present by guided, theatrical, dialogic or storytelling means.
• Ability to communicate effectively orally to inform, influence and involve.
• Ability to provide customer service excellence to internal and/or external clients.
• Ability to work collaboratively with others to achieve organizational goals.
• Ability to work effectively in ambiguous or changing situations, and with diverse individuals and groups.

PERSONAL SUITABILITY:
• Demonstrates Teamwork.
• Shows initiative.
• Demonstrates integrity.
• Strives for excellence.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
• Experience leading or coaching presentation techniques.

OPERATIONAL REQUIREMENTS:
• Work shift work, and/or weekends, and/or statutory holidays and provincial/territorial holidays.
• Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements.
• Move about or stand for prolonged periods.
• Must be willing to perform certain physical tasks such as light facility cleaning duties, basic gardening, and light grounds maintenance.
• Handle and maintain hand tools and/or garden equipment.
• Work and/or travel in varied terrains and weather conditions.
• Must be prepared to obtain a valid First Aid and CPR (level C and AED).

Conditions of employment

• Reliability Status security clearance.
• Obtain and maintain a valid Class G Driver’s License OR personal mobility to the extent normally associated with the possession of a valid Class G Driver's license within the limits of the Treasury Board Policy.
• Vulnerable Sector Check.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

HOW TO APPLY

PLEASE READ CAREFULLY – SCREENING OF APPLICATIONS:

1. Please note that it is not sufficient to only state that you meet the qualifications, or to provide a listing of current or past responsibilities.

2. Resumes will be used as a secondary source to validate the experience as described in the screening questions. Candidates who fail to demonstrate that they meet the ‘essential’ screening criteria (i.e., Essential Education and Essential Experience) will be screened out of the competition.

3. Candidates will not be solicited for incomplete or missing information.

4. OTHERS (if applicable): Please clearly identify your substantive group and level and your employment status on your resume and/or application form. All application material may be used to assess writing skills.

ASSESSMENT:

• A verbal interview will be administered.
• A written assignment or presentation may be requested
• Reference checks will be sought

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Parks Canada Agency considers applications from all individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

If you require an accommodation at any stage of the process, please advise us as soon as possible.

Those selected for an interview should be prepared to provide the following information:
• Names of their references (2 supervisors, 1 subordinates)
• Proof of education credentials, in the form of a diploma or official transcript.

Please submit your completed application, including all the above-mentioned documentation. Failure to do so may result in your application being rejected.

Additional Information:

PLEASE NOTE: Our intention is to communicate with the candidates via e-mail for screening/assessment purposes (including issuing screening results, sending invitations for written tests and interviews).

Candidates who apply on this selection process must also include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users. It is the candidate’s responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Successful candidates must meet and maintain the conditions of Employment throughout their employment.

Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or Education Allowance and are re-appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such a reappointment or hiring, to the end of the original period for which the TSM and educations allowance was paid. Please contact Jason Graham, Human Resources Manager if you are one of these individuals to find out how this applies to your particular situation.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7931) in order to determine the impact of an appointment on their pensions benefits entitlements.

The Parks Canada Agency is established as a separate employer in the Federal Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with the paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse process. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities, and members of a visible minority group to self-identify in the cover letter.

Only those selected for further consideration will be contacted.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information