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Visitor Services Attendant II

Parks Canada - La Mauricie and Western Quebec field unit

Closing date: January 15, 2026 - 23:59, Pacific Time

Reference number
CAP25J-177806-000002
Selection process number
2025-CAP-MWQ-EA-TERM-35
Location
La Mauricie National Park of Canada (Québec)
Salary
$27.47 to $29.85 per hour
Level
GS-MPS-04
Who can apply
Individuals residing within a 50-kilometer radius of La Mauricie National Park and who are legally authorized to work in Canada. (Please indicate in your application the reason you are entitled to work in Canada: Canadian citizenship, permanent resident status, or work permit.)
If the number of qualified applicants is insufficient, we may consider candidates living outside this radius; therefore, anyone legally authorized to work in Canada is invited to apply.
Organization information
For further information on the organization, please visit Parks Canada.

On this page

About the position

Duties
The Visitor Experience team at La Mauricie National Park is looking for a Visitor Services Attendant who will:
• Welcome visitors and provide them with relevant information about the national park.
• Plan visits for groups and individuals.
• Use a point-of-sale system, manage the cash register, collect fees, and prepare bank deposits.
• Perform periodic cleaning and maintenance of facilities.
Intent of the process
This process could be used to create a list of qualified candidates to staff similar positions with different employee status, security level or language requirements, in this same location or elsewhere in the country.
Important messages
We will only accept on-line applications received via the jobs.gc.ca site.
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

Conditions of employment

• Obtain and maintain a reliability security clearance;
• Hold and maintain a valid Class 5 driver’s license (mandatory).

Operational Requirements

• Perform moderate and sometimes repetitive physical effort and remain seated or standing for long periods;
• Be willing to travel and work in all types of weather conditions and on varied and sometimes remote terrain;
• Work in shifts, including evenings, weekends, and holidays;
• Agree to wear the Parks Canada uniform and required protective equipment.

You need (essential for the job)

Your application must clearly explain how you meet the following
EDUCATION
A secondary school diploma or an acceptable combination of education, training and experience.

Learn more about degree equivalency.

EXPERIENCES
• Experience in providing customer service ;
• Experience using computer tools.
Applied / assessed at a later date
KNOWLEDGE
Knowledge of visitor services at La Mauricie National Park.
ABILITIES:
• Communicate information and regulations effectively, both orally and in writing, to visitors and staff members;
• Provide excellent visitor service and respond to situations and issues proactively and persistently;
• Manage a point-of-sale system and reservation system, and resolve minor IT issues;
• Identify hazardous or potentially hazardous situations and take appropriate measures to ensure environmental safety for oneself and others.
PERSONAL QUALITIES:
• Demonstrate integrity, loyalty, and respect;
• Critical thinking;
• Maintain a professional attitude, including in high-traffic and stressful situations;
• Work effectively with others.

Language requirements (essential for the job)

Applied / assessed at a later date
Bilingual - Imperative (--B/--B)

Learn more about language requirements.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide
  • Your résumé

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Thomas Pouseler, Visitor Services Team Leader III
Email address: thomas.pouseler@pc.gc.ca

Name: Josiane Baril, Human Resources Advisor
Email address: josiane.baril@pc.gc.ca
Date modified:
2026-02-05