We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please do not hesitate to let us know. All information received in relation to accommodations will be kept confidential.
Please note that if you require accommodation measures for the written exam, we will require the assessments or documents related to your type or types of functional limitations, disabilities, needs or conditions. This information will be requested when you are invited to the written exam.
Important information about the selection process
We encourage all interested candidates to apply as early as possible due to the extensive selection process and security clearance. Because of this timeframe, many hiring managers will request applications from this inventory prior to the closing date. If you have not been contacted by the CBSA by late December 2022, you will not be considered for positions in 2023.
The Government of Canada strives to be representative of the population it serves in all its diversity and is committed to providing an inclusive and barrier-free work environment. Therefore, candidates from under-represented employment equity groups will be considered ahead of others in the selection process. Pulls from the FSWEP inventory are completed at random. For more information regarding to employment equity in the federal government, please visit the link provided at the beginning of the job advertisement.
Please self-declare in your application if you identify with one or more of these groups, in order to ensure your application is prioritized:
- Aboriginal* peoples
- Persons with disabilities
- Members of visible minorities
Referred throughout the post as Aboriginal peoples, as stated in the Employment Equity Act (EEA).
What we are looking for
CBSA is seeking students who represent Canada’s diverse population who will uphold the agency’s values of integrity, respect, and professionalism.
The ideal post-secondary candidate must meet the FSWEP eligibility criteria and be able to:
• critically analyze and weigh various elements of situations to come to a desired outcome in various settings;
• adopt a client service approach by demonstrating interest in travelers’ needs and expectations while solving problematic situations;
• pay attention to verbal and non-verbal indicators and validate understanding prior to making a decision;
• communicate effectively;
• use cognitive abilities when addressing a situation.
What you will gain
Student border services officers (SBSOs) work alongside border services officers (BSOs) in rewarding, dynamic and motivational environments where they have the opportunity to make a difference by ensuring the safety and prosperity of Canada.
What you will do
SBSOs work on the front line, enforcing over 100 laws and regulations, preventing prohibited weapons, drugs, and inadmissible people from entering Canada.
You will work with BSOs at international airports, CBSA postal centres, cruise ship operations or telephone reporting centres, and perform some of the following tasks:
• carry out the CBSA’s broad mandate and enforce laws and regulations with impartiality and fairness;
• interview travelers with various backgrounds;
• examine various declarations and goods;
• identify fraudulent documents;
• provide quality service and education to the travelling public while treating everyone equitably and with respect;
• identify people and goods that pose a threat to Canada;
• assess risk to make decisions concerning admissibility to Canada;
• release decisions for travelers based on traveller declaration and/or targets; and
• release decisions for crew joining or leaving the vessel.
Note: SBSOs do not carry a duty firearm.
Duration: full-time summer employment (May to August 2023) with the possibility of part-time re-hire during fall 2023 and winter 2024.
The CBSA values the work and dedication SBSOs provide the agency and encourages them to pursue a career as a BSO should it be the right fit for them. For SBSOs who have worked one full term within the last 2 years, the transition into the selection process to become a CBSA Officer Trainee is simple and straightforward and the application can be submitted at any time through a non-advertised process.
If you are ready to embrace this challenging and rewarding opportunity, submit your application indicating the following:
• Your area of study. Preference may be given to students studying in a field related to the job, such as: criminology, law, safety/security studies, psychology, sociology, customs border service or police studies.
1- If you are enrolled at a post-secondary institution outside of Canada, the international institution must be accredited within the province you will be working.
2- In order to meet the FSWEP eligibility criteria, you must be returning to full-time studies following your work term (fall 2023).
• Your preferred work location. International airports, CBSA postal centres, cruise ship operations and telephone reporting centres are located in the cities listed at the top of the job advertisement.
A pool of qualified candidates will be established from this process. Due to the high level of interest in the SBSO position, not all candidates who qualify will be appointed to a position. Additionally, we are only able to contact students whose applications have been sent to the hiring team.
Note: Preference will be given to Canadian citizens and permanent residents.
Conditions of Employment
Conditions of employment are any requirements that must be met or complied with prior to being hired to a position and are to be maintained throughout your employment.
A) Due to the nature of the work, candidates must be the age of majority in the province/territory where the work is located.
The age of majority is 18 in the following provinces: Alberta, Manitoba, Ontario, Prince Edward Island, Quebec, Saskatchewan
The age of majority is 19 in the following provinces and territories: British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Yukon
B) For positions in certain locations, you will be asked to obtain the following certification on your own time, prior to employment:
• Possess and maintain a valid driver's license* that allows you to drive a motor vehicle in Canada (where required)
*A valid driver’s licence must be a full driver’s licence. This does not include a driver’s licence with restrictions as part of any provincial graduated licencing. Candidates must present an original, unrestricted driver’s licence when requested.
C) If you are considered for employment, you will need to obtain and maintain the following (the CBSA will coordinate the appropriate administrative processes):
• Obtain and maintain a Secret security clearance
• Obtain and maintain, in the first weeks following your hiring, a Restricted Area Identity Card, in order to fulfill the full range of duties related to the position (where required)
• Be willing to participate and successfully complete training related to the requirements to carry, use and maintain CBSA issued defensive equipment (where required)
• Meet the expected medical standard (where required)
You must accept the following:
• Wear and maintain a uniform as per CBSA Uniform Policy and Standard of Appearance
• Work various shifts, including weekends and holidays
• Work overtime (as required)
• Operate a government vehicle (where required)
CLOSING DATE: October 11, 2022