GC Jobs

Student Capital Information Officer and Tour Guide - Summer 2020

Federal Student Work Experience Program (FSWEP)

Canadian Heritage - Visitor Services


Gatineau (Québec),
Ottawa (Ontario)

Job type



$17.64 per hour

Number of jobs


Contact information


FSWEP eligibility criteria

What you will gain

• Lasting memories and friendships!
• Improve your public speaking abilities – in both official languages!
• The ability to offer world class customer service!
• A competitive salary
• Connect with visitors from all over the world!

CLOSING DATE: January 7, 2020

What you will do

Be an ambassador to Canada’s Capital by spending your summer outdoors, talking to visitors from all over the world! Or more specifically:

• Welcoming them to Canada's Capital Region
• Sharing information with visitors about everything that is happening in the capital
• Providing the best customer service possible – in both official languages
• Delivering guided tours, activities for school groups and informal presentations to visitors
• Communicating the importance of the Capital as a reflection of our country
• Working on Parliament Hill, or in downtown Ottawa and Gatineau, including the National War Memorial, and the Capital Information Kiosk

Duration: Full-time from April 29 to September 2, 2020 with the possibility to be rehired part-time during the 2020-2021 academic year.

What we are looking for

We are looking for post-secondary students who:

• Are fully bilingual and demonstrate advanced oral communication skills in both English and French.
• That possess abilities to work with the public and speak in public
• Are flexible, dynamic and outgoing
• Love to work outside

You must meet the FSWEP eligibility criteria.

If you want to help others discover the Capital, submit your application indicating the following:

• Work location: Ottawa (ON), Gatineau (QC)
• Language: Bilingual - English and French*

*Note: Candidates must be able to offer guided tours and answer complex questions in both official languages. If you meet this criterion, please indicate « Bilingual – English and French » in your application.

Conditions of Employment

Successful candidates will be required to provide the following document PRIOR to the employment start date:

• Proof of Canadian citizenship

Successful candidates must be prepared to:

• Meet the necessary security requirements in order to obtain and maintain a valid Site Access Security Clearance (Parliament Hill) or Reliability Status
• Wear and maintain a uniform
• Be willing and able to work variable schedule that includes weekends, statutory holidays and overtime
• Work outdoors in various weather conditions

Additional Information

Students are responsible for paying their own travel expenses incurred to attend any assessments. In addition, no relocation expenses will be reimbursed if a successful candidate moves as the result of an offer of student employment. Commuting expenses will be paid by the student.

For more information or if you have any questions about this position, please contact 1-844-878-8333 or pch.kic-cik.pch@canada.ca.

CLOSING DATE: January 7, 2020

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